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I cannot hear any game audio

Q:  The X1, X11, X12 is all connected but I can only hear the noise when someone signs in or invites to a party. All was well until I turned on call of duty where no sound came out...? what's the problem?

A:  These sounds originate from the system game audio channel and not from the Chat. It could be that the main audio is not connected properly (green plug). Try it with your PC, Laptop, MP3, or iPod to see if it works. Make sure all the connections are secure. If it works, then check your XBOX A/V cable. If it works, then most likely you have a faulty splitter cable.
Also check the audio settings within the game itself (this has nothing to do with Xbox settings).

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