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Using on PC: PX51, XP510, PX4, XP400, PX5, XP500, Tango, X-Ray, Phantom

The PX51, XP510, PX4XP400, PX5, XP500, Tango, X-Ray, Delta, and Phantom headsets were designed for use with PS3 and Xbox 360 game consoles. It is only possible to use these headsets on a PC or Mac if you have the correct configuration and hardware. We recommend using one of our many PC compatible models instead, such as the PX3 or Z300. You can find a list of PC compatible headsets here:

Turtle Beach Connect

The following info is offered on a non-supported *AS IS* basis.

This article is contains instructions for a Surround Sound setup. To use these headsets on a PC or Mac for Stereo sound, click here.

Note: These headsets are not USB headsets. The headset USB connection is used for programming presets using the Advanced Sound Editor software and/or recharging the internal battery, depending on the particular model. The transmitter USB cable is only for power. No audio playback data travels through the USB connection.

To use these headsets on a PC or Mac for Surround Sound and Chat, you will need to have the following installed on your PC:

-  a Dolby Digital Live (DDL) sound card with a digital optical S/PDIF output
-  a Bluetooth interface

Part 1: Game Audio

1.  Connect the transmitter's USB plug to your PC for power.

2.  Connect the included digital optical cable to the transmitter's Digital In jack and to the computer's digital optical output jack.

3.  Set your computer's Digital Optical Output as the Default Playback (output) Device:

Windows: Start > Control Panel > Hardware and Sound > Sound > Playback tab. Right-click Digital/Optical Output (or similar) and choose "Set as Default Device".
Mac: Apple Menu > System Preferences > Sound > Output tab. Select digital/optical output (or similar) from the list.

4.  Power on the headset, and make sure the headset and transmitter are properly paired to one another. For pairing instructions, click here.

5.  Play a track on your PC. You should hear audio in the headset.

NOTE: Your PC must have a sound card with Dolby Digital Live installed in order to hear Dolby Digital surround sound through the headset. If your PC does not have that, you will only hear enhanced stereo audio.


 

Part 2: Wireless Chat via Bluetooth

Your computer will need a properly installed Bluetooth interface, typically in the form of a USB Bluetooth adapter. You will need an adapter that is Bluetooth 2.1 compliant and has EDR (Enhanced Data Rate). Bluetooth adapters included with keyboards or mice do not send bluetooth audio.

1.  Pair the headset's Bluetooth to the computer's Bluetooth interface.
-  Power off the headset's Bluetooth by holding the Bluetooth button until the Bluetooth LED is off.
-  Press and hold the Bluetooth button until the Bluetooth LED blinks blue and red alternately.
-  Consult the user manual for the bluetooth interface on your computer to activate Bluetooth mode and search for Bluetooth devices.
-  When your computer is finished scanning, select "Turtle Beach Bluetooth Chat". (Your headset might appear as simply the model name, e.g. "Turtle Beach XP510".)

NOTE: Depending on your bluetooth interface, you may need to configure additional settings. Please follow the instructions provided by the manufacturer of your bluetooth interface that explain how to pair/set up a mic or headset.

2.  Set your Bluetooth interface as the default recording/input device.
Windows:

-  Click Start > Control Panel > Hardware and Sound > Sound > Recording tab.
-  On the Recording tab, right-click your Bluetooth device, and choose "Set as Default Device".
-  Right-click the Bluetooth device again, and choose "Set as Default Communication Device".

Mac:
-  Click Apple Menu > System Preferences > Sound > Input tab.
-  On the Input tab, select your Bluetooth device.

3.  Configure your chat program.

If you use an online chat program such as Ventrilo, also set your chat program to use your PC's Bluetooth interface for both input (mic) and output (chat audio).

 

Part 3: Wired Chat (Alternative to Bluetooth)
As an alternative, instead of using Bluetooth (as described in Step 2 above), you can use the headset for wired chat on a PC with the optional PC Chat Adapter Cable (sold separately). The PC Chat Adapter is also available bundled with the Amigo II USB sound card at a discounted price: click here

You can use this cable to connect the headset's "Xbox" jack to your PC's pink mic input jack. This way, you will have a wired connection for chat and a wireless connection for game audio. For a YouTube video showing how to use the PC Chat Adapter, click here.

In short, using these headsets on a PC or Mac will require specific, special equipment; thus, we do not consider them to be compatible with PCs or Macs.

ADDITIONAL NOTES:

1)  Please make sure you have installed the proper drivers for your computer's Bluetooth and onboard audio. If you have allowed Windows automatically find drivers for your hardware, it is possible the bluetooth interface or digital output on your PC will not work properly. Contact the manufacturer of your PC or bluetooth/sound hardware for up-to-date-drivers.

2) These headsets, being Bluetooth "dumb" devices, do not require any specific device driver. It's like using the headset with a smartphone. However, the PC's Bluetooth interface may require a driver update to work properly. Please check with the manufacturer of your PC or Bluetooth Adapter to find the latest driver updates for your system's Bluetooth interface. We do not provide any drivers, as no specific bluetooth driver is necessary for Turtle Beach headsets. No specific steps or special configurations are required.

4)  Most PC games do not have a Dolby Digital soundtrack to send to the transmitter's DIGITAL IN for surround sound playback.  If you want surround sound, you need a sound card capable of delivering Dolby Digital Live (DDL) processing.

5)  Only one Bluetooth device can be active on the headset at a time. For example, if you are making a call with the headset while chatting online, the chat will be deactivated until the call is over.


6) The headset's bluetooth interface can be tested by pairing the headset to a smartphone via bluetooth and making a call. If the headset pairs correctly, then the headset is working properly and the issue is with the PC Bluetooth Interface/Adapter. Make sure that the bluetooth drivers are up to date, and contact the manufacturer of the Bluetooth Adapter for further troubleshooting.
 


All files and documents are offered on an *AS IS* basis and you assume full responsibility for using them.
Go to Downloads for User Guides, Drivers, Firmware and other Documentation.

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Comments rss
Joel | 03 Sep, 2011 11:50 AM
***READ THIS!
I had tons of trouble getting Windows 7 to recognize this and I finally figured it out.
Follow their instructions, but INSTALL THE AUDIO AND BLUETOOTH DRIVERS FROM THE MANUFACTURER!
I couldn't understand why the stupid thing could "see" it but wouldn't do anything.
I realized that Windows 7 stupidly installed their "drivers" so the device would "work" instead of the manufacturer drivers.
After installing my Motherboard Realtek Audio Drivers and my Medialink Bluetooth Adapter drivers, it worked like a charm.
Don't go through the trouble I went through.
Posted: 3 years ago   | Permalink
Mantas | 23 Mar, 2012 06:46 PM
Hi, I have problems when I pair XP500 to PC via bluetooth. A2DP mode seems to work perfectly and its all stereo and etc, but mic doesn't work. When i change to Bluetooth headset and microphone sound becomes mono and i can't do anything about it. I don't use any transmiter connected to my laptop nor the 'Turtle Beach Micro II'. Are they important. In my opinion bluetooth should be enough or am I mistaking? Thanks in advance
Posted: 2 years 5 months ago   | Permalink
Guy Baxter | 30 Jun, 2012 07:33 AM
If my pc does not have BT or optical ports, but does have seperate mic and headphone jacks can I still use the 500's as a gaming haedset for pc games (WoW, Diablo 3) or will I be limited to audio only?
Posted: 2 years 2 months ago   | Permalink
Endasil | 15 Nov, 2012 01:36 PM
Using windows 8 and my computer does not even see the headset. My iphone has no problem detecting it. Any suggestions?
Posted: 1 year 9 months ago   | Permalink
Dizz | 08 Dec, 2012 07:28 AM
This isn't as easy as they make it sound. Connecting the bluetooth mic to a USB Bluetooth Adapter is a nightmare. Windows 8 pnp doesn't let you locate it. Didn't help the installation software I got for the dongle doesn't work.

Beware if you're running Windows 8.
Posted: 1 year 9 months ago   | Permalink
1DvsBstd | 08 Dec, 2012 03:33 PM
This was really helpfull, thx
Posted: 1 year 9 months ago   | Permalink
Dave | 19 Dec, 2012 08:15 PM
So I tweaked with it alot to make it work for PC, I ended up searching from the start menu for a control panel feature that could get this working. And this made it work beyond what I hoped for:
Steps:
1. Go to start menu, and click in the search text box, and type in the word: "audio"
- You'll see a program called Realtek HD audio Manager
2. Click the control panel program: Realtek HD audio Manager.
3. I took a screenshot of what settings you need to turn on: http://imgur.com/6x7wJ
4. Turning on loudness equalization will balance it out in a way that takes out any possible static and enables for some reason for you to use any of the presets.

As for initially setting things up, you basically need to turn on in the sound settings to have the digital output as the main sound component of the computer. hope this helped for some
Posted: 1 year 8 months ago   | Permalink
Jay Bills | 25 Dec, 2012 04:29 PM
This information is so clear and in-depth... people really need to do this more often for instructions good job.
Posted: 1 year 8 months ago   | Permalink
Willwill | 04 Jan, 2013 04:15 PM
just an FYI, if you don't have an optical port on your pc, which is likely for 90% of computers out there, just make sure you have a bluetooth adapter and you can pair the headset to the computer. Works great for me, both mic and sound. I bought these for PS3 and pc use.. Mostly PC in the end, which i know kinda takes away from all the cool aspects of this but when i use the ps3 i'll use those :)
Posted: 1 year 8 months ago   | Permalink
Stu Davies | 22 Jan, 2013 09:24 PM
I done what Joel said at the top, followed the instructions above and then reinstalled the motherboard drivers and worked perfectly.
I've got a Gigabyte Motherboard connected via optical cable running Win 8 64bit.
Posted: 1 year 7 months ago   | Permalink
Ken K | 26 May, 2013 11:15 PM
This is my third Turtle Beach headset, second wireless. It works as expected. The PX21 with the DSS box was great for wired, but the headset was not as comfortable. The PX5 headset meant for the PS3 worked great on my machine with Bluetooth for chat using an IOGear Bluetooth receiver. It works just as flawless now with the XP510. The XP510 has the comfort I like and features of the PX5, but in a much cleaner package and better quality sound with no interference so far. Loving the headsets. No issues connecting to bluetooh on the PC. The only downside that I believe is just the way Bluetooth works is that after periods of inactivity, Bluetooth shuts off to save power. I have yet to find a fix. When this happens, I have to restart any chat applications I was using on the computer so it recognizes me to speak again. Minor issue usually.
Posted: 1 year 3 months ago   | Permalink
Jason Elmore | 02 Apr, 2014 12:38 PM
How to get Turtle Beach XP510 Microphone Working on Windows 8.

1: Connect via Bluetooth on your PC and Pair.
2: Go to Control Panel, Sounds, Manage Audio Devices
3: Go to the recording Tab
4: Find "Headset Microphone" (it will say Bluetooth Under it in grey letters)

5: Right click, set as both "Default" and "Default Communications Device"

6: Next hover your mouse on the lower right hand side to bring up Charms Bar, then click "Search" (note: You muse use windows 8 Metro Search, and not windows 8 shell search like Start8 or Classic Shell.

7: Type "Microphone", a option will appear that says "setup a new Microphone" Click that

8: A setup wizard will launch. Select the third option called "other". Follow the prompts and make sure the turtle beach headset mic is not muted.

That's it, it should work.
Posted: 5 months ago   | Permalink

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Installation     Stereo Sound on PC - PX51, XP510, PX4, XP400, PX5, XP500, Tango,...