In order to achieve and maintain optimal battery performance for your Turtle Beach wireless headset, proper care is required when charging the battery and storing the headset:
The internal battery takes 6 hours to fully charge.
The rechargeable battery, like many electronics, may not be fully charged out of the box. We recommend charging the headset for a couple of hours before use to ensure proper pairing and function.
To charge the headset when the PC or console is off or if other USB ports are occupied, connect it to a Wall USB Adapter to charge instead. They also provide a more consistent source of power and can charge the battery more efficiently.
Always connect the headset to charge when the battery runs low, even if not using the headset afterward.
Make sure to charge the battery for at least 4 hours before storing the headset or not using it for a long period of time.
Never store the unit in temperatures above 113°F/45°C. Store the battery at room temperature (72°F/22.5°C) and at humidity below 75%.
WARNING: Never let the battery run very low and then put the unit in storage, as this may cause irreversible damage to the battery and issues such as shorter battery life, or the battery no longer charging correctly.
Following these guidelines will ensure optimal battery life for your Turtle Beach wireless headset.