NOTE: The following instructions are for game audio setup only. You will need a Xbox One Stereo Headset Adapter (sold separately by Microsoft) to connect the headset for chat.
Surround Sound Headsets:
If you have one of our Surround Sound headsets (or a DSS2) which use a digital optical (S/PDIF) connection, you can connect the optical cable from the transmitter or processor to SPDIF optical output on the back panel of the Xbox One.
To configure the Sound Settings:
1. Go to the Home Screen
2. Press the Menu Button on the Xbox One Controller
3. Go to Settings > Display and Sound > Optical Audio, Select 'Bitstream Out'
4. Go to Settings > Display and Sound > Bitstream Format, Select 'Dolby Digital'
For the Xbox One, the headset's RCA splitter cable(included) will need to be connected to 'Audio Out' outputs on the back of your TV(pictured below):
The RCA Splitter cable MUST be connected to 'Audio Out' jacks, specifically. If they are labeled 'Audio In', 'A/V In', or Component, they will not send audio out for the amplifier/transmitter to process.
Not all TV's have Audio Out jacks. You may check the specifications of your TV online or in the manual to determine if it has stereo 'Audio Out'. HDTVs manufactured post 2010 often do not have Audio Out. They may only have a Digital Optical Out or a headphone jack.
These two TVs have AUDIO OUT. Analog Audio Out is always separate from other jacks and is labeled as such.
These two TVs do not have Analog AUDIO OUT, only Component or A/V Inputs that can be confused with Analog Audio Out.
2. Headphone Jack
If your TV has a Headphone jack, you can connect wired headsets directly to your TV for game audio. This is possible for wired headsets that have a 3.5mm plug attached to the main headset cable, like the X12 or PX22.
For wireless headsets, you can connect a 3.5mm stereo cable from the GAME or Line In Jack on the transmitter to a TV's headphone jack for game audio. It is a common stereo cable available for purchase on our website and can be found at many other retailers:
3.5mm Stereo Male to Male Cable
Headphone Jacks tend to be on the side of TVs, but can sometimes be on the back of a TV. Here are a couple of examples: