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No Sound - General

NO SOUND AT ALL:
  -  Make sure you have Powered Speakers (Amplified Set) If not, you would
     need to purchase an amplified set.

  -  Make sure your speakers are plugged in and turned on.

  -  Make sure the speakers are connected to the correct outputs on the Sound
     Card adapter and not to the microphone or Line-in ports.

  -  Goto the Windows Mixer: Start/Programs/Accessories/Volume Control and
     gradually move the Wave slider up to a comfortable level

  -  Set the Master Volume Control slider a quarter of the way to the top
 
  -  Make sure the Mute and Mute All check boxes are cleared.

  -  Open your Start/Settings/Control Panel/System/Hardware/Device Manager
     and make sure the name of your Sound Card is listed beside "Sound, video
     and game controllers." If not, install your Sound Card's driver from
     the installation CD or Download it for the manufacturer's Web Site.

  -  Open your Sound Card's configuration utility and make sure the selected
     output matches the actual digital or analog connection to your speakers.

  -  Make sure your speakers are working properly. To verify this, plug into
     them an audio source, such as your CD player. If they don't work, replace
     them.

                       *****************************

NO SOUND FROM CDs OR DVDs:
  -  If your system isn't running on Windows XP, or Windows 2000 make sure
     your optical drive is connected internally to the sound card with either
     a 4-pin analog audio cable or a 2-pin digital audio cable.

  -  If your system runs Win 2K or XP:
    -  Go to the Device Manager and expand your CD-ROM drive
    -  Right click on your CD-ROM drive and select Properties
    -  Click on the Properties tab and make sure that this box is checked:
       "Enable Digital CD audio for this CD-ROM device"
    -  Click on OK.

                       *****************************

NO SOUND DURING DVD PLAYBACK:
  -  Uninstall the DVD playback software from your PC
  -  Reboot your computer and reinstall the software from its installation
     disc or Manufacturer's Web Site.

                       *****************************

3D GAMES HAVE NO SOUND:
  -  Go to the manufacturer's website and download and install the latest
     software drivers for your Sound Card.

  -  Disable any background utilities running on your PC. If the sound
     returns, restart each utility one by one until you isolate the
     problem-causing program.

                       *****************************

DIRECT SOUND HARDWARE ACCELERATION:
  -  You can lower this by selecting:
     Start/Settings/Control Panel/Sounds and Audio Devices/Speaker
     Settings/Advanced/Performance.

  -  Move the Hardware acceleration slider one notch to the left and click OK.
     If you still have no sound, move the slider one more notch to the left.
     If necessary, move it all the way to the left.

  -  Select Start/Settings/Control Panel/Sounds and Audio Devices/Audio and
     change the default sound playback device to Game Compatible Device.

                       *****************************

NO SOUND FROM RADIO STATION:
Q:  When listening to my favorite radio site, I cannot get any sound.

A:  The problem you are having is totally unrelated to the Sound Card.
    Please check the settings in the third-party application that you use
    to play your favorite radio station. Some third-party programs have
    options for "the skin" etc.

                       *****************************

NO SOUND IN Windows Media Player:
Q:  Whether I play a CD or music that is saved on my hard drive, I get
    no sound.
    -  Without AA Micro plugged in, I now get no sound from my internal
       speakers
    -  With it plugged in, I get no sound from the external speaker or the
       headphone.

A:  Launch the Windows Media Player. If you are using Windows Media Player 10,
    -  Right-click on the menu bar at the top of the interface
    -  Select Tools->Options
    -  Click on Devices and wait until it is populated
    -  Double-click on Speakers and select DirectSound:
       Audio Advantage Micro Device. Click Apply->OK.
    This should solve the problem that you are experiencing.


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