EarForceiSeries.com HyperSound.com Turtle Beach Corporate
Search:    
Search support site only

Xbox 360 Live Chat - I Can't Hear Other Players


You can fine-tune game audio and chat volumes using the Headset's Game and Chat volume controls.

If this is not working, please try testing this headset out on more than one Xbox 360 controller.  If one particular controller does not work, you know that controller has a worn out or damaged Xbox LIVE Chat jack.  
 
If chat is not working properly on any Xbox 360 controller, you may have a bad chat cable.  Replacement Parts are available to purchase from our website under: "Parts and Accessories" http://www.turtlebeach.com/parts
 
         
For setup instructions for headsets that use our XBA Bluetooth Chat Adapter instead of a Talkback Cable, please click here.
 

All files and documentation are offered on an *AS IS* basis and you assume full responsibility for using them.

Go to Downloads for User Guides, Manuals, Drivers and other Documentation.

This article was:  
Prev   Next
Xbox 360: Mic Troubleshooting Guide - Test (by leaving a Voice...     Xbox 360 Live - Voice Chat Doesn't Work Unless Coming Through...

Showing: 1-1 of 1  
Comments rss
Glen | 22 Jan, 2012 05:19 PM
You were right. We switched to a different controller and confirmed the previous controller has an inoperable chat jack. Thank you.
Posted: 2 years 5 months ago   | Permalink

Prev   Next
Xbox 360: Mic Troubleshooting Guide - Test (by leaving a Voice...     Xbox 360 Live - Voice Chat Doesn't Work Unless Coming Through...