AudioStation 4 - FAQs

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Wireless - Transmitter & Receiver - General Setup & Troubleshooting List
This is a general guide to setting up and troubleshooting common difficulties
associated with the Transmitter & Receiver accessories.  Use this as a 
checklist to work your way through setup issues.

CHECKING CONNECTIONS
*  Make sure that all the connection cables are good.

*  Are both AC adapters connected and plugged in?
   Confirm that the units are receiving power. 
   Can you see the red LED on the units?

*  If you are using a stereo splitter cable, make sure that the jacks are 
   firmly connected. If no signal can be heard when using this splitter, 
   try bypassing this and connecting the SENDER directly to the sound card's
   line output.

*  Is the SENDER attached to the sound card's LINE OUT?

*  Is the RECEIVER attached to the speaker's IN?
   - If you are using powered speakers, are the speakers plugged in and 
     turned on.
   - If you are connecting to the AUX connection of a stereo receiver 
     have you selected AUX on the receiver?  
   - If you are not using the AUX connection, please confirm that you have 
     the correct input source selected on your receiver.

*  Are all RCA jacks firmly connected?


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COMMON PROBLEMS:

ONE CHANNEL ONLY
Make sure Windows mixer balance is centered.  Go to Start > Programs >
Accessories > Multimedia (or Entertainment in Windows 98/ME) > Volume Control,
and locate the "balance" faders – there will be one for each item present on
the Mixer, as well as a "Master" volume and balance fader.

*  If your Windows Mixer has all controls properly centered, try each of the
   following: 
   - Reverse the connections of your cables (i.e., connect left to right, 
     and right to left) 
   - Try using different cables.
   - Connect to a different receiver or different set of powered speakers.

RECEPTION
*  How far apart are the SENDER & RECEIVER? Maximum distance between the
   units is about 75 feet depending on environmental interference.

*  Are the SENDER & RECEIVER near fluorescent lighting or other possible 
   sources of interference?

*  Is the signal being sent "through" a room with a lot of electronics in use?
   - Is a microwave, cordless telephone, or any other RF device anywhere
     nearby? 
   - If using a cordless phone, what is the frequency of the phone?

*  Is the signal being sent through walls known to have a large amount of
   wiring?

*  Do you live in an apartment building?  Apartment buildings can often 
   introduce unknown sources of interference, making it difficult to trace 
   the source of reception problems.

*  Are they set to the same channel?  These accessories have four possible
   channel settings, A through D.  These settings must match up – look on the
   bottom of each unit to confirm that the channel settings are consistent.

*  Are the dishes "aimed" at each other?  "Aiming" the dishes so that they 
   "face" each other is the best way to ensure that the transmitted signal 
   is taking the most direct path.

*  If connected to a receiver, is the PHONO jack being used?  DO NOT USE THE
   PHONO JACK – this is an amplified input and will distort the incoming
   signal.


WHEN ALL ELSE FAILS. . . . 
*  Confirm that the sound card's line out is working by connecting
   speakers/headphones being used to the line out.  Play various types of 
   media files in Windows to test this.

*  Try every channel selection, A through D, on the SENDER & RECEIVER.

*  Put the SENDER & RECEIVER right next to each other, with the dishes pointed
   right at each other, so as to try to avoid all possible sources of
   interference.  Is there any sound?

*  If powered speakers are being used, confirm that the speakers function
   properly (connect them directly to LINE OUT of sound card).

*  If a receiver is being used, confirm the input jacks are functioning by
   connecting another device such as a CD Player to it.

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