The USB MIDI Cable is compatible with both types of USB ports:
USB 1.1 and USB 2.0

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USB Music Studio Kit - make sure that:  
      - The MIDI IN cable is connected to the MIDI OUT port on your keyboard 
      - The MIDI OUT cable is connected to the MIDI IN port on your keyboard 
      - The keyboard is turned on and setup to Transmit MIDI Data
      - The USB MIDI cable is plugged directly into a USB Port on the computer
        and NOT into a USB Hub.
      - The USB MIDI Cable is plugged into the same USB Port that was used
        when you originally installed the drivers. 
      - The "TB USB MIDI 1x1" Driver appears in the Windows Device Manager 
        without a conflict.

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USB Port - Which one?
Q:  Does it matter which USB port the USB MIDI cable is plugged into? 

A:  Yes it does. As per USB Spec, it must be plugged into the SAME USB Port 
    that was used when you originally installed the drivers. Otherwise, you
    would need to re-install the drivers for the new USB Port. 

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USB Music Studio Kit - verify functionality:
Q:  How do I know that the Cable is installed correctly and functions
    properly?

A:  There are a lot of ways to verify this: 
      - If the TB USB MIDI cable is properly detected in the little MIDI 
        test activity, then everything's fine with the driver. 

      - If you get MIDI Input in the little MIDI test utility in the System
        Tray: DETAILS: After you install the Turtle Beach USB MIDI driver, you
        should have a little icon in your System Tray. It has two little green
        lights in it that light up. If you double-click on that icon, it will
        open up the MIDI test utility. When you press keys on your MIDI 
        keyboard, Channel 1 should light up.
 
      - Within the software: "Record Producer MIDI", there are two little 
        green MIDI activity lights. When you press keys on your MIDI keyboard,
        they should light up.

      - You may also use the SoundCheck utility. See below:

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USB Music Studio Kit - SoundCheck - where is it?
    Once you have installed the software, you can then click on: 
    Start>Programs>Turtle Beach USB Midi 1x1>Soundcheck

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USB Music Studio Kit - Latency:
A:  If you're using External MIDI gear connected to the USB Music Studio Kit
    for playback (as opposed to your soundcard), there shouldn't be any 
    latency at all. 

    If however, you're using a soundcard driver such as a MS GS Wavetable 
    synth for playback, then there is going to be latency (about 1/2 second)
    because that's a software based driver. This is an issue with that 
    particular driver (MS GS Wavetable synth), not with the USB MIDI cable 
    itself. 

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USB Music Studio Kit - Record Mic?
Q:  I am not able to find how to make the program read my input. I am plugging
    in from an Amp to the line-in of the back of the computer. I also connect 
    my Mic to the Mic In but it will not read my computers microphone. HOW???

A:  Sorry to disappoint you but this is not going to happen. The "USB Music 
    Studio Kit" is to connect MIDI devices (MIDI keyboard, MIDI drum machine, 
    etc) into your computer. A MIC is an audio device, NOT a MIDI device.

    Furthermore, there isn't any software that can read audio input and turn 
    it into MIDI data.  There is software that can record audio from your 
    Line In jack, but it will be recorded as audio only.  

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Q:  AFTER Installation....does it matter in which order things are turned on 
    or powered up?

A:  All that matters is that the TB USB MIDI 1x1 actually shows up in the
    Windows Device Manager. If it doesn't, then that's the problem. As long 
    as the USB MIDI cable is plugged in, it should show up in the Windows
    Device Manager once the computer is powered on, regardless of whether 
    the piano is turned on or not. 

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Q:  Cannot Record my external MIDI Keyboard.

A:  You need to make sure that the Recording program you are using shows 
    the "TB USB MIDI 1x1" Driver as the Recording Source and it is not Muted
    in your Sound Card's Mixer.

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Device no longer detected:
Q:  I installed your cable on my laptop several months ago, and it worked.
    I then unplugged it for a month or so, because I didn't need the music 
    keyboard attached at the time.  When I plugged it back in, my computer
    couldn't recognize the device.  I tried uninstalling and reinstalling 
    and it keeps asking me to plug in the cable, even though it is already
    plugged in.  I've tried it in each of the three different USB ports 
    and it doesn't work. What should I do?

A:  in some systems, when you reinstall, even though it is running XP, you 
    may need to reboot the computer before it can "find" the USB MIDI cable.

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