TM Piano DLX - FAQs

All files and documentation are offered on an *AS IS* basis and you assume full responsibility for using them.
REFUND / RETURN POLICY 1
ALL SOFTWARE SALES ARE FINAL!!!

Software is NOT returnable. Products purchased online or phone order 
(Boxed or Electronic Downloads) are not returnable / refundable under ANY
circumstances.  The last Check Out page as well as the Confirmation Email
(automatically generated and sent after an online purchase is completed) 
constitute irreversible and non-transferable ownership of the Product. 

Generation of the Product ID (Serial Number / Key Activation Code) represents
Copyrights, Royalties and Licensing fees that have been attributed to the 
appropriate participating parties. There are also Transaction fees associated
with each online purchase, as well as with each Credit Card Charge or Credit.

This provision for Software returns (that is universal in the industry) is 
also expressed in our "TERMS AND CONDITIONS" document available on our Web 
Site and in the Order Confirmation email. It is also the last and mandatory
step that must be *agreed upon* by placing a checkmark in the appropriate 
box, to complete the check out process. Otherwise you CANNOT make a purchase. 

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RETAIL STORE:
If you purchased something from a Retail store and for some reason you 
changed your mind, please address the issue to the Retail store it was 
purchased from *observing their policies* and not to the Manufacturer.

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*  All products are sold on an *AS IS* basis. VTB does NOT warrant that the
   functions of our products will meet your requirements / expectations or 
   that operation will be uninterrupted or error free. You assume the 
   responsibility for selecting the product to achieve your intended results
   and for the use and results obtained from it.
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