Audio Advantage Micro - Frequently Asked Questions


Knowledge Base / Downloads General Customer Service Overview Installation Compatibility Configure / Use Troubleshooting Power Tips 3rd Party File Downloads Drivers Patches Documentation Related Products AudioSurgeon Select another product	Audio Advantage Micro All files and documentation are offered on an AS IS basis and you assume full responsibility for using them.
	General Customer Service Defective product - How Do I return? RMA Procedure End-User License Agreement OEM vs. Retail product On-Line Order - Change of Address - Wrong product - Incorrect info - Tracking info, etc. On-Line Order - Confirmation Email not received On-Line Order - Shopping Cart is Empty after entering all info Product ID / Serial Number - Lost Product ID / Serial Number --- Registration Rebates Replacement CDs Replacement Parts - Glossary of Cables, Jacks, Plugs etc. RETURN / REFUND POLICY Technical Support Warranty and End User License Overview / Description / Features / Specs 64 bit Drivers & Support AA Micro and Headphones Audio Advantage - What is? Cables - name & size conventions Comparison Chart - Which One? Sound Cards USB Connections - Mini-disc DAC (Digital to Analog converter) Dealer in Canada Digital Audio vs. MIDI - What's the difference Digital Music - What is? Digital Music File Basics DirectX Compatibility Dolby 5.1 Surround Sound: Digital/Analog - Which One? (Audio Advantage series) Dolby 7.1 Surround Sound - What is? File conversion to Wave, MP3, WMA and vice-versa How does it work? In Detail Laptop's Built-in Speakers? MP3 - What is? Review - Laptop Magazine - March 2005 issue Reviews Sound Card - What Is? Sound Cards (PCI & USB) - General FAQ Sound Quality Improvement! Specifications System Requirements - Minimum USB Port / Hub Compatibility What's In The Box? Windows Legacy Discontinued platforms: Windows 98 and Windows Me support info Installation Administrator Rights - Windows XP Antivirus Software - Disable Before Installing and if you run into problems BUILT-ON SOUND CARD Removal CD-ROM defective? Drivers listed in Device Manager Error: "Installation failed" Re-insert the device in the USB port and re-install." Error: "Not Signed Driver or No Digital Signature" Error: "Platform not Supported" or "DON'T SUPPORT THIS PLATFORM" Error: "Product ID is invalid" Error: "SetupDLLSetupDLL.cpp" Install LOOP in VISTA: "Please insert the Audio Advantage in the USB port" Installation Installation - Readme.txt in Web Driver Installation - Windows cannot find files or drivers Installation issue - CD-ROM defective? Mac OSX - Basic Instructions for Enabling Audio Advantage in Mac OSX Mac OSX Users Info: Available Features - Installation Instructions Motherboard Compatibility? Readme.txt - Driver Install / Uninstall - IMPORTANT! Uninstall - How to Update Device Driver for Audio Advantage Products (all) Uninstalling a Windows program - How To USB System Requirement Windows 2003 Server support Windows 98: Error: "Don't Support Platform" Windows Media Center compatibility Windows Vista Windows Vista Drivers Windows Vista Installation Windows Vista Quirks (some of them) - Audio Mixer - MIDI Not Available Compatibility Compatibility with new 64 bit platforms: Hardware, Drivers, Windows XP x64 S/PDIF - Connection and 'handshake locking' w. 3rd-Party Digital Devices SoundMAX HD Audio chipset onboard issue Configure / Use AC-3 pass through - 5.1 surround Control Panel Control Panel - Description Effects Tab - Turn ON / OFF Effects Formats AC-3 > PCM Data Manuals MIDI - What about it? MIDI interfaces - Standard vs. USB S/PDIF - Digital Transfers - Resampling - Digital Audio and Jitter S/PDIF - Internal and External Sampling Rates/Bit Depths S/PDIF - Notes on use S/PDIF - Optical Digital Output (No Input) Setting up the Default Sound Device in Windows Setup Speaker Connections - What Do I Need? Speakers - No Sound Speakers - Powered Speakers? Volume Level change on reboot What You Hear - Stereo Mix Troubleshooting Device does not work! Win98 & WinME - Workaround! Error 1628 "Failed to complete script based install" Error: "C00D11CD: Unknown error" Error: "Cannot find SHELL.DLL" Games - Games - Troubleshooting Games - Troubleshooting - What to check first Games and Digital Output Ground Loops - Hum coming through speakers or headphones High CPU Utilization Instruments Do Not Sound The Same - MIDI Latency using S/PDIF No Sound - General On board Audio causes problems - Realtek ALC 850 Poor Sound Quality Pops & Clicks Recording - NOT SUPPORTED S/PDIF - When the Audio Advantage is playing a DD DVD it's not sending the DD stream Sound Distortion - Poor Quality Static/Popping/Crackling noises Troubleshooting - If All Else Fails! - Hardware Troubleshooting 1 Troubleshooting 2 Troubleshooting Erratic Control Panel behavior - VolumeLevels, MixerSettings changed! Troubleshooting Tips for Turtle Beach cards 1 Windows Update and Turtle Beach Sound Card Drivers Power Tips Cable Guide CD Audio & 2 Pin cables are not needed - Win 2K / XP How To: Disable Unwanted Services in Windows - Advanced Multiple Headsets with one Audio Advantage Multiple Sound Systems Resources - USB S/PDIF - What Is? Sampling Sampling Rate - FAQ - Advanced - (jitter on playback) Windows Mixer - Volume Control - Where Is It? 3rd Party Compatibility: Cakewalk, Cubase, etc? EAX support iTunes compatibility? Optical Digital Out and Boston Acoustics BA735 Speaker System S/PDIF - Word Clock - Master / Slave synch - Advanced - Sample Rate explanation S/PDIF - Word Clock - Master / Slave synchronization - Advanced Traktor DJ Unzipping files - how to unzip/extract files Using with another Sound Card

	Drivers	Size	Date	Description
	_download.txt	159	1/1/1991	Our FTP Site is fully functional. If you have trouble Downloading, please disable any download accelerators or popup/cookie blockers. Also, do not double-click. Right-click and select: "Save Target As"
	aa_micro.exe	8672486	7/13/2006	DRIVER v. 5.12.1.42 \| Windows 2000 Pro, XP, 98 Second Edition, Millennium Edition
	audadvmi.exe	9146070	5/17/2004	DRIVER v. 5.12.01.0030.16 \| Windows 2000 Pro, XP, 98 Second Edition, Millennium Edition \| New Control Panel \| New Registration \| UNINSTALL the previous Driver BEFORE Installing the new one
	mic_vist.exe	11707579	2/23/2007	VISTA! Drivers - Supported Operating Systems: Windows 2000, XP SP2 / MCE, XP x64, Vista (NOTE: Vista x64 not supported) - driver version - 5.12.08.1701 (74)
	readme.txt	2141	12/13/2005	Install / Uninstall instructions \| You must read this BEFORE you Install / Remove Drivers \| We suggest that you print this
	Patches / Apps / Utilities	Size	Date	Description
	clean_aa.zip	178731	4/27/2007	CleanUp Utility for: AA Micro, AA SRM, AA Amigo, AA Roadie \| Use this only if you have problems removing older Drivers, following Turtle Beach technical support advice.
	FAQ Text	Size	Date	Description
	5209999.txt	238057	7/1/2008	FAQ sheet.
	audadman.pdf	1962731	6/12/2007	Audio Advantage Micro Users Manual