If you get this error when you double-click AD Fullcap:
- Run the Setup.exe (Driver Installation not the Power Director installation)
BEFORE installing the PCI card. Do NOT install the PCI Card first
- The VideoAdvantage PCI card may not have been installed or it is not
properly seated in the PCI slot. Try a different PCI slot.
- Try without securing the screw on the PCI bracket. This just in case the
chassis does not align perfectly with the motherboard and as a result, the
PCI Bus does not 'see' the card
***
- Check your Cables.
- Temporarily unplug all non-essential USB devices:
(i.e. Keyboard, Mouse, Wacom graphics tablet, etc.)
- If there is another capture device such as a Web Camera in the System,
please uninstall the other capture device
- Reboot and install PowerDirector
- Then reinstall your other capture hardware
- Make sure that both Drivers are registered (without a Conflict) in the
Control Panel > Device Manager > Sound Video, Game Controllers:
- Video Advantage PCI
- Video Advantage PCI Crossbar
Please note that Power Director must be Installed AFTER the PCI card is in
the System. The Manual and Quickstart Guide refer to running the Setup.exe
which is the Driver Installation (not the Power Director installation)
BEFORE installing the PCI card.
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