Video Advantage USB - FAQs

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General 02
COPYRIGHTS: 
    Please respect the rights of copyright holders and refrain from recording
    anything onto a DVD or CD if you do not have the rights to do so. If you 
    are unsure of your rights, please consult your legal advisor.

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NTSC & PAL formats:
Q:  Is Video Advantage fully compatible with both NTSC and PAL formats? 
    I would like to exchange home movies from digital camcorder with friends
    in Europe by sending/receiving PAL format DVDs.

A:  Yes it is. However, it will not convert from one Format to the other.

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Capturing Audio:
Q:  How do I configure my Santa Cruz to capture the audio when I am capturing
    video from my camcorder? 

A:  -  Connect the Line out from the Camcorder to the blue Line In jack on 
       the Santa Cruz. 
    -  Set the audio recording setting to Line In in your capture program.

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Capturing Audio:
Q:  How can I capture audio? right now only video capture is working.

A:  Please make sure that:
      - The audio out connections are connected correctly to your sound card
      - The Line In is selected as the recording source in the capture 
        application. 

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Full Screen Capture:
Q:  Is there any way to make the capture screen any bigger? The input is a 
    color video camera that we are using for visual inspection. Then we are 
    taking a snapshot of the subject. It would be great if we were able to 
    fill the entire screen with the software window. 17" monitor.

A:  Play the capture back in Windows Media Player and set that to full screen.
    The capture screen is only to monitor the incoming signal.

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Capture Wide Screen:
Q:  Can your video capture card do the following:
    - Capture frames directly in 16x9 (widescreen) instead of 4x3 aspect ratio
    - Capture directly in MPEG 2

A:  - It will capture in 16x9 in AdFullCap if a widescreen signal is sent
    - PowerDirector can capture directly to MPEG2 from the analog connection.
      The digital connection will be captured in raw data (DV Format). 

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Q:  How long does it take to burn/finalize a DVD for 1 hour of video content
    (using 8X burner)?

A:  It should take about 1 hour and 30 minutes to 2 hours depending on the PC.

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S-Video connection in real time?
Q:  I have a video inspection system that has an S-video connection. I need 
    to be able to show the camera image in real time on the computer screen
    and then be able to capture a still frame, save and print it in color. 
    Can you video capture system do this? 

A:  Yes you can view the S-Video connection in real time and take snap shots.

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Convert Formats: Pal to NTSC?
Q:  Do you have any card that can capture & then convert formats, 
    from PAL to NTSC?

A:  Sorry, at present we do not have any product with that feature.

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Capture & Burn to DVD:
Q:  I just purchased your product and I would like to capture and burn to DVD,
    movies that I have saved on my DVR. I also want to capture old VHS tapes 
    of my daughter's dance recitals. All I want to do is capture to MPEG 2, 
    author and burn to a DVD. Which program should I use and what steps will 
    I need?  Can I create a DVD folder (VIDEO_TS, Audio_TS) to author to 
    TMPGEnc DVD Author software and burn with Nero 6. 

A:  You can use either program to capture. You will use Cyberlink 
    PowerDirector to Author and Burn to DVD. Please open PowerDirector and 
    click on HELP > PowerDirector Help. This will explain in detail all the
    steps needed.

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Capture - Audio Quality:
Q:  I captured my daughter's dance recital and put it through the different
    steps in Power Director. I can play the file, which has a .mpg extension
    with Media Player. The problem that has occurred now is that when I burn 
    it in Power Producer Express, there is no sound. 

    I went back and tried the file in Media Player, and the sound is perfect.
    Could there be a conflict with my H-P 300i DVD burner or the Nero 6 
    program that I have installed on my computer? The video appears to be fine

A:  Please make sure the Audio Quality is set to LPCM in the Select Your Disc
    section of PowerProducer Express before you burn a DVD.
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