COPYRIGHTS: 
    Please respect the rights of copyright holders and refrain from recording
    anything onto a DVD or CD if you do not have the rights to do so. If you 
    are unsure of your rights, please consult your legal advisor.

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Software License:
Q:  I want to know if the license of the software included with Video
    Advantage allows to install it in a desktop computer and a laptop 
    computer at the same time.

A:  The License allows for the software to be installed and used on one 
    computer.

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Q:  I'm using the PowerDirector to capture video into files with the profile
    set at "Best Quality MPEG-2".  At that point, the analog video is 
    digitized and compressed with low degradation of quality. When it comes
    to Produce the video into a file and the profile is set to "Best Quality
    MPEG-2".  Does the PowerDirector do another compression with some loss
    of quality? For example, if I import an MPEG-2 file product during Capture
    step and I write it back to the disk with the Produce step, does the file
    content (and quality) stay the same ?
 
A:  It will not redo anything if it's the same file (no edits). You can also
    just render the edits by enabling SVRT (please see the help file in
    PowerDirector).

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Hyper threading etc?
Q:  Hi, I am in the process of buying a video capture card. I have heard so 
    many horror stories about most products, I am looking to Turtle beach 
    video advantage due to your high quality sound cards. My questions are:
    -  Does the video advantage PCI have any audio-video sync issues ?
    -  Do you fully support Hyper threading ?
    -  Do you fully support windows XP SP2 ?

A:  -  There have been no reports of any sync issues.
    -  The product will work on a HT CPU but it does not use the HT feature.
    -  It supports XP SP2.

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10 bit or 9 bit processing?
Q:  I see on your web page that the PCI & ADX versions use 10 bit processing
    for color, while the USB uses 9 bit. Does this mean it uses a color depth
    of 10 bit or does it refer to the A to D converter being 10-bit.
 
A:  The VDA products have a 10bit and 9 bit color depth respectively. The PCI
    & ADX versions offer a slightly better Capture Quality 10bit instead of 
    9 bit the USB has. 

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Video Noise reduction controls?
Q:  Does the software offer Video Noise reduction controls? 

A:  This product does not have any Video Noise reduction features.

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Synching Video > Audio:
Q:  I am thinking about purchasing the Video Advantage. Does it hold synch
    between audio and video during capture?

A:  The audio is recorded via your sound card. The product does a great job
    at synchronizing audio and video during capture, but a lot depends on 
    your Sound Card.
 
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Port 1394 in my laptop?
Q:  I have Compaq nx9040 laptop. Does this laptop have port 1394?

A:  Please consult with the Manual of your Computer or contact your 
    computer manufacturer.

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SDK (Software Development Kit): 
Q:  I develop S/W using BT-878 video capture card. Do you have SDK (Software
    Development Kit) which can run under C++ Builder for compatibility with 
    the BT-878 driver? 

A:  The Video Advantage products work with the drivers provided. They will 
    not work with the BT-878 drivers and at present there is no SDK. 

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Q:  Does your product support the format (I believe it's Beta) used in the
    Sony Cassette Video Cameras?

A:  The Video Advantage will capture video from a source, so the tape format
    you are using is irrelevant. As long as your tape player/camera can 
    output a video signal as composite, S-Video or DV you should experience
    no problem.

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Frames Per Second & Resolution:
Q:  I need to know how many frames per second the card will capture analog 
    video from a vhs-c camcorder and at what resolution (with great
    performance). 

A:  -  The card will capture at the rate of 29.97 fps
    -  You can adjust the resolution you wish to use. The default is 720x480
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