Audio Advantage Amigo - Frequently Asked Questions


Knowledge Base / Downloads General Customer Service Overview Installation Compatibility Configure / Use Troubleshooting Power Tips 3rd Party File Downloads Drivers Patches Documentation Related Products AudioSurgeon Select another product	Audio Advantage Amigo All files and documentation are offered on an AS IS basis and you assume full responsibility for using them.
	General Customer Service Defective product - How Do I return? RMA Procedure End-User License Agreement OEM vs. Retail product On-Line Order - Change of Address - Wrong product - Incorrect info - Tracking info, etc. On-Line Order - Confirmation Email not received On-Line Order - Shopping Cart is Empty after entering all info Product ID / Serial Number - Lost Product ID / Serial Number --- Registration Rebates Replacement CDs Replacement Parts - Glossary of Cables, Jacks, Plugs etc. RETURN / REFUND POLICY Technical Support Warranty and End User License Overview / Description / Features / Specs 64 bit Drivers & Support Cables - name & size conventions Comparison Chart - Which One? Sound Cards USB Connections - Mini-disc DAC (Digital to Analog converter) Digital Audio vs. MIDI - What's the difference Digital Music - What is? Digital Music File Basics DirectX Compatibility Dolby 5.1 Surround Sound: Digital/Analog - Which One? (Audio Advantage series) Dolby 7.1 Surround Sound - What is? Laptop's Built-in Speakers? MP3 - What is? Phantom Power for a Condenser Microphone Skype with Audio Advantage Amigo & SRM Sound Card - What Is? Sound Cards (PCI & USB) - General FAQ System Requirements - Minimum USB Port / Hub Compatibility Installation Administrator Rights - Windows XP Antivirus Software - Disable Before Installing and if you run into problems BUILT-ON SOUND CARD Removal CD-ROM defective? Drivers listed in Device Manager Error: "Not Signed Driver or No Digital Signature" Error: "SetupDLLSetupDLL.cpp" Install LOOP in VISTA: "Please insert the Audio Advantage in the USB port" Installation - Windows cannot find files or drivers Installation issue - CD-ROM defective? Motherboard Compatibility? Uninstall - How to Update Device Driver for Audio Advantage Products (all) Uninstalling a Windows program - How To USB System Requirement Windows 2003 Server support Windows Media Center compatibility Windows Vista Windows Vista Drivers Windows Vista Installation Windows Vista Installation (1) Windows Vista Quirks (some of them) - Audio Mixer - MIDI Not Available Compatibility Compatibility with new 64 bit platforms: Hardware, Drivers, Windows XP x64 S/PDIF - Connection and 'handshake locking' w. 3rd-Party Digital Devices SoundMAX HD Audio chipset onboard issue Configure / Use AC-3 pass through - 5.1 surround Connections - Connecting to an audio mixer Connectors - Jacks Control Panel Features and Usage for Court Reporters Formats AC-3 > PCM Data Manuals MIDI - What about it? MIDI interfaces - Standard vs. USB S/PDIF - Digital Transfers - Resampling - Digital Audio and Jitter S/PDIF - Internal and External Sampling Rates/Bit Depths Setting up the Default Sound Device in Windows Setup Speakers - No Sound Speakers - Powered Speakers? Using Audio Advantage with Skype (Amigo, Roadie, SRM) Volume Level change on reboot What You Hear - Stereo Mix Troubleshooting Broadcom 2045 Bluetooth 2.0 USB Device incompatibility Broadcom 2045 Bluetooth 2.0 USB Device incompatibility Error: "C00D11CD: Unknown error" Error: "Cannot find SHELL.DLL" Feedback - Loud / deafening Beep Games - Games - Troubleshooting Games - Troubleshooting - What to check first Games and Digital Output Ground Loops - Hum coming through speakers or headphones High CPU Utilization Instruments Do Not Sound The Same - MIDI Latency using S/PDIF No Sound - General On board Audio causes problems - Realtek ALC 850 S/PDIF - When the Audio Advantage is playing a DD DVD it's not sending the DD stream Skype, Ventrilo, TeamSpeak - Line In is deselected >Mic In is selected Sound Distortion - Poor Quality Static, crackly voices, distortion in the background Static/Popping/Crackling noises Troubleshooting - If All Else Fails! - Hardware Troubleshooting Erratic Control Panel behavior - VolumeLevels, MixerSettings changed! Troubleshooting Tips for Turtle Beach cards 1 VISTA - Simple Microphone Test using Windows Sound Recorder (VISTA) Windows Update and Turtle Beach Sound Card Drivers Power Tips Cable Guide How To: Disable Unwanted Services in Windows - Advanced Multiple Headsets with one Audio Advantage Multiple Sound Systems S/PDIF - What Is? Sampling Sampling Rate - FAQ - Advanced - (jitter on playback) Windows Mixer - Volume Control - Where Is It? 3rd Party EAX support iTunes compatibility? Mic - Echoing problems - Feedback! Mic - Electret Condenser Mic Mic - Room Monitor Feature Mic Input (Mono Mic only) Mic Recording Setup Optical Digital Out and Boston Acoustics BA735 Speaker System S/PDIF - Word Clock - Master / Slave synch - Advanced - Sample Rate explanation S/PDIF - Word Clock - Master / Slave synchronization - Advanced Skype - Selecting the USB Phone in Skype Traktor DJ Unzipping files - how to unzip/extract files Using with another Sound Card

	Drivers	Size	Date	Description
	aa_amigo.exe	10219692	8/3/2006	DRIVER v. 5.12.01.0040.22(53a) \| Windows 2000 Pro, XP, XP Media Center \| Includes Control Panel
	amg_vist.exe	13642527	2/23/2007	VISTA! Drivers - Supported Operating Systems: Windows 2000, XP SP2 / MCE, XP x64, Vista (NOTE: Vista x64 not supported) - driver version - 5.12.08.1701 (74)
	Patches / Apps / Utilities	Size	Date	Description
	clean_aa.zip	178731	4/27/2007	CleanUp Utility for: AA Micro, AA SRM, AA Amigo, AA Roadie \| Use this only if you have problems removing older Drivers, following Turtle Beach technical support advice.
	FAQ Text	Size	Date	Description
	5329999.txt	189157	7/1/2008	FAQ sheet.
	amgquick.pdf	396172	2/15/2008	Audio Advantage Amigo Quickstart Guide in PDF format
	amigoman.pdf	2425030	2/15/2008	Audio Advantage Amigo Reference Manual in PDF format