Sound Cards require DirectX installed in a system. The most recent version
of DirectX available from Microsoft is 9.0c
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Games: 4 channels and no Center channel:
Q: I just connected the TB sound card to a set of analog 5.1 speakers. I have
a ATI AIW 9800 PRO video card and when playing DVDs I am only getting 4
channels and no center channel. I also have the same issue when playing
games and music.
I have read the help sections and still don't know if I should be
receiving all 6 channels or not. I mentioned the video card because I know
that the 5.1 has to be decoded and I think the ATI 9800 does that? I have
also tried playing DVDs using power DVD latest version and same problem.
Will I ever have 5.1 when gaming or with music? Any help appreciated.
A: Most games do not support Dolby Digital 5.1 but this is starting to
change. They mostly only support 4 speakers. If the game supports Dolby
Digital output then it will output properly. Otherwise there is no Dolby
Digital information coming from the game and it will just be stereo audio.
Please make sure your DVD software is the full version and not a featured
down OEM version. It must be the multi channel version. Also make sure it
is set to 5.1.
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Games: Call of Duty:
Well, it looks like I was wrong blaming Turtle Beach for this problem.
It turns out that there is a problem with Activision's CD (perhaps the
setup.exe file). One of the "pak" files did not fully transfer from
the install CD to my hard drive (twice it happened). I had to check
the byte value of the files on the CD versus on my hard drive after
installation and found one (pak1.pk3) that did not match.
After copying the file from the install CD, I overwrote it on my
hard drive, and now the game works fine. Thought you'd want to know
in case you get other queries Turtle Beach owners who've purchased
"Call Of Duty".
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Games: Doom III:
Q: I have the 4-speaker setup in XP sp1. The control panel applet for
"Sounds and Audio Devices" on the "Volume" tab correctly shows
"Quadraphonic speakers" in the advanced speaker settings dialog.
Doom III however insists on having a surround setting. Is there a way
around this?
A: Some games list 4 Speaker as Surround Sound. Please contact the game
manufacturer for info on this issue.
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Q: Do your sound cards output 5.1/7.1 through the digital output when
playing games?
A: If the game supports Dolby Digital/DTS pass-through then it will work.
If it does not it will be 2 channel stereo. In other words, games that
have multi-channel sound, but are not Dolby Digital or DTS will not send
more than 2 channels through the digital output.
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Q: I have a TBeach sound card connected to a Dolby digital receiver using
the optical output. My receiver also has a analog 7.1 channel input.
For gaming will I get better front to rear separation with the analog
outputs? I have noticed that there are not many games on the market
encoded in dolby digital.
A: Yes, there are not many games on the market encoded in Dolby Digital.
Please use the analog connections for gaming.
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Q: I have a video game that features 5.1 and 7.1 audio outputs with a choice
of software or hardware mixing. When the optical output is on in the
Advanced Control Panel of the sound card, sound just comes out 2 speakers
on my home theatre system that has Dolby Digital and DTS capabilities.
How can I get sound to be played as 5.1 or 7.1.
A: The game has to support Dolby Digital (AC-3) pass-through or it will
simply be 2 channel stereo (PCM). AC-3 is Dolby Digital.
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