Audio Advantage Amigo - FAQs

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Games - Troubleshooting - What to check first
SYMPTOMS:
  Poor sound quality, pops, static, other artifacts, erratic behavior or even
  crashes. 


SOLUTION:
  Please make sure that: 
  1. The TB Sound Card is set as the system default sound card. 

  2. You have the latest drivers for your Sound Card. 

  3. The latest version of DirectX available from Microsoft (current 9.0c). 

  4. The latest version of the game installed. Game manufacturers issue 
     patches from time to time on their Web Sites to address various issues.

  5. Try to determine if it only occurs in DDL mode (when applicable)  

  6. If the Game uses EAX 3.0 or 4.0 not supported by Turtle Beach. 
     You may need to remove the option for EAX from within the game. 

  7. Restore defaults, at least just as a test, to see if it is specific 
     settings within the game that cause the problem.  

  8. Please note that in some systems with some games, you might need to 
     experiment with lowering the hardware acceleration in the Windows sound 
     control panel. Microsoft has included these controls in the Windows OS,
     to compensate for discrepancies you might experience with your system 
     and/or with certain games.
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