Ear Force AK-R8 - Frequently Asked Questions


Knowledge Base / Downloads General Customer Service Overview Installation Compatibility Configure / Use Troubleshooting Power Tips 3rd Party File Downloads Drivers Patches Documentation Related Products Audio Advantage SRM Ear Force HPA, HPA2 Select another product	Ear Force AK-R8 All files and documentation are offered on an AS IS basis and you assume full responsibility for using them.
	General Customer Service Defective product - How Do I return? RMA Procedure End-User License Agreement OEM vs. Retail product On-Line Order - Change of Address - Wrong product - Incorrect info - Tracking info, etc. On-Line Order - Confirmation Email not received On-Line Order - Shopping Cart is Empty after entering all info Product ID / Serial Number - Lost Product ID / Serial Number --- Registration Replacement CDs Replacement Parts Replacement Parts - Glossary of Cables, Jacks, Plugs etc. RETURN / REFUND POLICY Technical Support Warranty and End User License Overview / Description / Features / Specs 64 bit Drivers & Support AK-R8 - Features AK-R8 - What is? All your ears are belong to us - Not a grammatical error Cable Descriptions Cables - name & size conventions Comparison Chart - Which One? Sound Cards USB Connections - Mini-disc DAC (Digital to Analog converter) Digital Audio vs. MIDI - What's the difference Digital Music - What is? Digital Music File Basics DirectX Compatibility Dolby 5.1 Surround Sound: Digital/Analog - Which One? (Audio Advantage series) Dolby 7.1 Surround Sound - What is? Full Duplex operation in current Turtle Beach Soundcards General 1 General 2 Headphone Models for Computers vs. Gaming Consoles - Xbox Laptop's Built-in Speakers? MacOS support for the AK-R8 Microphone - Specs MP3 - What is? Playstation 3 and AK-R8 Skype or other Internet Phone apps and Headphones? Sound Cards (PCI & USB) - General FAQ System Requirements - Minimum USB Port / Hub Compatibility Installation Administrator Rights - Windows XP Administrator Rights - Windows XP (Remote) Antivirus Software - Disable Before Installing and if you run into problems BUILT-ON SOUND CARD Removal CD-ROM defective? Drivers listed in Device Manager Error: "CreateProcess failed (2) "C\Program Files (x86)\turtle Beach Error: "Not Signed Driver or No Digital Signature" Error: "SetupDLLSetupDLL.cpp" Error: Vista specific: "Plug in the unit" Install LOOP in VISTA: "Please insert the Audio Advantage in the USB port" Installation - Windows cannot find files or drivers Installation issue - CD-ROM defective? Motherboard Compatibility? Read Me First! Uninstall - How to Update Device Driver for Audio Advantage Products (all) Uninstalling a Windows program - How To USB System Requirement Windows 2003 Server support Windows Media Center compatibility Windows Vista Windows Vista Drivers Windows Vista Installation Windows Vista Quirks (some of them) - Audio Mixer - MIDI Not Available Compatibility Compatibility with new 64 bit platforms: Hardware, Drivers, Windows XP x64 Conflicts from other installed USB Audio Devices Recording - No worky with APC UPS (USB connection for battery monitor) S/PDIF - Connection and 'handshake locking' w. 3rd-Party Digital Devices SoundMAX HD Audio chipset onboard issue Configure / Use AC-3 pass through - 5.1 surround Connections - Connect both: Speakers & Headphones - How to Connections - Connecting to an audio mixer Connectors - Jacks Control Panel Dolby Digital/DTS Suround - Does your Soundcard Decode it? Formats AC-3 > PCM Data General 1 General 2 General 3 Manuals MIDI - What about it? MIDI interfaces - Standard vs. USB S/PDIF - Digital Transfers - Resampling - Digital Audio and Jitter S/PDIF - Internal and External Sampling Rates/Bit Depths S/PDIF - NON Optical Ports S/PDIF Out - Choosing Digital Out disables 5.1 outputs S/PDIF Out and Analog Outputs at the same time? Setting up the Default Sound Device in Windows Setup Sound Quality: Music vs. Surround Speakers - No Sound Speakers - Powered Speakers? FAQ THX Surround EX (a 6.1 format instead of 5.1) FAQ Using Audio Advantage with Skype (Amigo, Roadie, SRM) Volume Control control/mute dial/button Volume Level change on reboot Troubleshooting BSOD - Blue Screen Of Death on reboot Buzz or rattle sound Checking Playback on Speakers Checking Playback on Speakers Use for SRM Easy Test For Surround Speaker Outputs Error: "C00D11CD: Unknown error" Error: "Cannot find SHELL.DLL" Feedback - Loud / deafening Beep Games - Games - Troubleshooting Games - Troubleshooting - What to check first Games and Digital Output Ground Loops - Hum coming through speakers or headphones Latency using S/PDIF Mic - Twist-Lock mechanism Microphone - How to test No Sound - General On board Audio causes problems - Realtek ALC 850 Skype, Ventrilo, TeamSpeak - Line In is deselected >Mic In is selected Sound Distortion - Poor Quality SRM not recognized by Windows Static/Popping/Crackling noises Test Procedure for end-users - Surround Headphones only Troubleshooting Troubleshooting - FAQ Troubleshooting - If All Else Fails! - Hardware Troubleshooting Erratic Control Panel behavior - VolumeLevels, MixerSettings changed! Troubleshooting Tips for Turtle Beach cards 1 USB Gaming Keyboard/Mouse + SRM = USB Controller Bandwidth Exceeded Windows Update and Turtle Beach Sound Card Drivers Power Tips AK-R8 - Helpful Tips to get the best performance: Cable Guide Equalizer - How to adjust How To: Disable Unwanted Services in Windows - Advanced Mini-Din-9 pin-out Multiple Headsets with one Audio Advantage Multiple Sound Systems RC-1 Remote Control - Discrete IR Codes RC-1 Remote Control - reset to reactivate RC transmission Recording LP Phonograph Records & Cassette Tapes to .WAV file for CD burning 1 Recording LP Phonograph Records & Cassette Tapes to .WAV file for CD burning 2 Recording LP phonograph records to .WAV file for CD burning (FAQ) Advanced Recording S/PDIF Room Monitoring - Advanced Technological Feature of the SRM S/PDIF - What Is? S/PDIF Digital Input - What's It For? S/PDIF IN - How to record digital - step-by-step Sampling Sampling Rate - FAQ - Advanced - (jitter on playback) Surround Sound Surround Sound Outputs - How To Use - 9-pin, 1/8-inch and S/PDIF Digital Using the AA SRM w. Multi-channel Headphones Windows Mixer - Volume Control - Where Is It? 3rd Party EAX support iTunes compatibility? Mic - Echoing problems - Feedback! Mic - Electret Condenser Mic Mic - my "pro" Mic does not work Mic - Room Monitor Feature Mic - Troubleshooting FAQ Mic Input Mic Recording Setup Mics - types of microphones Mics and voice recognition software Optical Digital Out and Boston Acoustics BA735 Speaker System S/PDIF - Word Clock - Master / Slave synch - Advanced - Sample Rate explanation S/PDIF - Word Clock - Master / Slave synchronization - Advanced Skype - Selecting the USB Phone in Skype Traktor DJ Unzipping files - how to unzip/extract files Using with another Sound Card

	Drivers	Size	Date	Description
	srm_vist.exe	15730560	5/9/2007	VISTA! Drivers - Supported Operating Systems: Windows 2000 SP4, XP SP2 / MCE, XP x64, Vista (32 bit) (NOTE: Vista x64 not supported) Driver ONLY & Control Panel - No Apps.
	Patches / Apps / Utilities	Size	Date	Description
	clean_aa.zip	178731	4/27/2007	CleanUp Utility for: AA Micro, AA SRM, AA Amigo, AA Roadie \| Use this only if you have problems removing older Drivers, following Turtle Beach technical support advice.
	FAQ Text	Size	Date	Description
	5349999.txt	294802	7/1/2008	FAQ sheet.
	ak-r8man.pdf	795816	5/21/2007	AK-R8 professional Gaming System Quick Start Guide
	rc1_code.gml	33583	4/18/2007	RC-1 SRM Remote Control Discrete Codes
	rc-1_usr.pdf	3905652	4/12/2007	Audio Advantage SRM RC-1 Remote Control User's Guide
	rc1quick.pdf	181394	5/1/2007	RC-1 SRM Remote Control Quick Start Guide