INSTALLATION

1) Make sure you are using the correct drivers. The latest version can always 
   be downloaded from www.tbeach.com.  

   Note: If multiple versions have been installed, remove the drivers 
         and clean up the system.  

         First remove the drivers from the Multimedia control panel, reboot,
         and then download and run the NT Pinnacle/Fiji Cleanup Utility 
         (available on our website, www.tbeach.com).

2) Determine what resources that are available.  To view some of the resources
   currently in use: 

     a) Click Start -> Programs -> Administrative Tools -> 
        Windows NT Diagnostics.  
     b) Various tabs are displayed for IRQs, port addresses, memory, etc.
     c) Print this information or otherwise write it down. 

   Note: Not all resources may be displayed for the hardware present in your 
         system.  If you have cards or devices installed in your system that 
         are not displayed, consult the hardware documentation or contact the
         manufacturer. 

3) Determine what resources are required.  The Fiji requires one available
   IRQ, one 32kB block of upper memory, and two I/O port addresses.  
   In NT, the Fiji can only use the following settings:

    Card type: Must be set to "MultiSound Fiji" 
      NOTE: ("Multisound Pinnacle" is selected by default 
              and must be changed to Fiji). 

    Control I/O port:  250, 260 (Default) or 270
      NOTE:  This setting MUST match the setting of Jumper J9 on the sound
             card! See the Fiji Getting Started Guide for details.

    DSP I/O port:  140, 150, 160, 210, 230, 280, 290 (Default), or 3E0
      NOTE: some ASUS/Tyan motherboards use port 290 so don't use 
            this setting for these motherboards) 

    DSP Interrupt:  5, 7, 9, 10 (Default), 11 or 12
      NOTE: A PS/2 mouse will use IRQ12.

    DSP Shared memory:  C800, D000 (Default), D800, E000 or E800
      NOTE: If your system has a SCSI controller installed, you will need 
            to find out what upper memory range it is using.  Then set the
            Fiji to a different address (D800 will usually work fine).  
            Some addresses may be used by the motherboard itself and so will
            not be usable by the Fiji. 

    Daughterboard:  (No Daughterboard), Universal Master Vol, Yamaha DB50XG, 
                    Roland SCD-10/15, Turtle Beach Rio, Rockwell WaveArtist 
                    or Other

4) If the required resources are in use, you must reassign other hardware 
   until they are available.  

5) Install the sound card hardware and drivers, choosing the appropriate 
   settings.

6) The card should work at this point.  If not, see "Troubleshooting" below. 


TROUBLESHOOTING

Blue screen errors: 

  You won't know anything is wrong until you try to boot up, at which point 
  NT will halt with a "Blue Screen of Death". 

  Problem: 
  Such errors usually indicate that there is a resource conflict.  NT does not
  generate a warning when two devices are set to use the same resource - for 
  this reason, it's a good idea to do a hardware resource inventory and write 
  down these system settings before you install the Fiji.  Such a chart will 
  help avoid setting any two devices in the system to use the same resource.
   
  Common resource conflicts include when two devices try to share an IRQ 
  (no devices can share an IRQ in NT) or when two devices try to access 
  the same Upper Memory Block range (DSP Shared Memory in the Fiji driver
  settings).   

  Solution:
  1) Remove the sound card hardware to be able to boot back into NT.  
     (This extra step is a consequence of NT's lack of Plug n Play, 
     not a problem of the sound card drivers.) 
  2) Remove the drivers from Multimedia Devices. 
  3) Turn off the computer. 
  4) Reboot and run the NT Pinnacle/Fiji Cleanup Utility. 
  5) Shut down and power off. 
  6) Reinstall the hardware, boot back into NT, and reinstall the drivers, 
     using different resource settings that will not conflict with the other
     devices in your computer.


"No sound device", "No wave device", "Invalid format", or
"Service not started" errors:

  These errors appear when trying to play audio or MIDI.

  Problem:
  Such errors indicate that the device driver (or "Service" as it's called in
  NT) hasn't started, or has not loaded properly.  This is likely due to a
  port address or memory range conflict (most common is the memory range.)  

  Solution: 
  Try changing the memory range or port address setting for the device.  

  How to change the Fiji resource settings in NT: 
  1) Click Control Panel -> Multimedia -> Devices.  
  2) Make sure the Fiji device is listed.  (If not, install it.)
  3) If the device is listed, double-click on it and click the Settings
     button.  
  4) This will bring up a Configuration window.  Here you can change the 
     resources assigned.  
     Note: 
       DO NOT reinstall drivers to get the configuration window to appear.
       If you must reinstall the drivers, first remove them from the 
       Multimedia -> Devices window before reinstalling them. 

  If there still is a problem, we'll need to check the BIOS settings.  
  The BIOS setup for the computer determines the system's basic configuration.
  It contains sections for the basics, chipset, advanced settings, PnP/PCI,
  peripherals, power management, and more. 

  Note: Be very careful with the BIOS settings as it is possible to render 
        a machine unusable by entering incorrect settings.  Voyetra Turtle 
        Beach cannot be held responsible should something go wrong.  
        If in doubt, consult a qualified technician.

  Pentium II and later motherboards have AGP video ports.  
  You may see a setting in the BIOS for video aperture size.  
  This seems to have an affect on the upper memory usage.  
  The setting will default to 64 MB.  You should set it to match 
  the amount of video memory on the AGP video card you are using. 

  Another setting that can have an affect on upper memory is memory 
  shadowing.  Shadowing is a form of BIOS caching.  The idea is to make 
  the system run more quickly.  Make sure that any memory shadowing is
  disabled for the range the Fiji is set to use (D000-D7FF, for example).  

  Some BIOS versions will have settings to 'reserve' IRQs for ISA cards.  
  You'll want to reserve the IRQ the Fiji is using if your BIOS allows it.

  Note: In some systems, upper memory ranges are cached by the manufacturer 
        and cannot be disabled.  In these cases, a BIOS upgrade from the 
        manufacturer may correct the problem.

  Finally, Upper Memory can be reserved for ISA cards. Look for a 
  "Used Mem Base Address", "ISA Shared Memory", "Reserved Memory" 
  or similar option.  What you are looking for is a combination of address 
  setting and a size.  The address should be set to match the Fiji and the 
  size should be set to 32K.


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