If you have an anti-virus program running in your Windows 95/98 system with 
a Montego II installed, you may find that your system locks up ("freezes") 
at the Windows splash screen (the "clouds" screen). 

This is caused by a conflict between the Norton AntiVirus DOS utility
(NAV.EXE) and the Montego II's DOS utility (AU30DOS.COM).  
These programs execute from C:\AUTOEXEC.BAT whenever your system boots up.  
Other anti-virus programs such as IBM Anti-Virus and McAfee VirusScan can 
also cause this same problem.  

We will use Symantec's Norton AntiVirus as an example in this article, but
this does not mean that the problem is unique to the Symantec product when 
used with the Montego II. 

If the DOS-level anti-virus program and the Montego II's DOS utility are
listed one after the other in the C:\AUTOEXEC.BAT file, they will execute 
at nearly the same time.  This will cause both programs to crash, which 
will cause your system to "freeze".  This anomaly is documented on the 
Symantec web site as well as here at Voyetra Turtle Beach. 

The solution to the problem is quite simple, but involves editing your
C:\AUTOEXEC.BAT file in Notepad, in the System Configuration Editor or 
in the Windows 98 System Configuration Utility:

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Edit your AUTOEXEC.BAT file:

1) Move the line that includes NAV.EXE to the *first* line in the AUTOEXEC.BAT
   file.  

2) Then move the line that includes AU30DOS.COM to the *last* line in 
   AUTOEXEC.BAT.  

This will allow the NAV.EXE program to complete before the AU30DOS.COM program
starts, which will allow the system to boot up normally. 


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Here are step-by-step instructions for editing your AUTOEXEC.BAT file: 

IN WINDOWS 98
-------------
1) Go to:
   Start > Programs > Accessories > System Tools > System Information 

2) Once the System Information utility is open, click on Tools in the menu bar
   and click on the System Configuration Utility.  Then click on the 
   Autoexec.bat tab.  

3) Find the line that includes the command that launches your DOS-level 
   anti-virus program (such as NAV.EXE for Norton AntiVirus).  Click on this 
   line to highlight it and then click on the Move Up button until that line 
   has been moved to the very top line in the list.

4) Find the line that includes the command AU30DOS.COM.  Click on it to 
   highlight it, then click on the Move Down button until this line has been
   moved to the bottom of the list. 

5) Click OK to close the System Configuration Utility and save the changes. 

That's it! 

----------------------------------------------------------------------------

IN WINDOWS 95
-------------

1) Open the System Configuration Editor (SysEdit); click on the Start button,
   click on Run... and type in "sysedit" and click OK.  SysEdit will open with
   the C:\AUTOEXEC.BAT file visible in a small window.  
   
2) Find the line that includes the command that launches your anti-virus 
   program (such as NAV.EXE for Norton AntiVirus). 

3) Highlight the *entire* line by clicking at the beginning of the line to 
   place the blinking cursor at the beginning of this line.  Then, while 
   holding down the Shift key, press the End key.  
   This will highlight the line. 

4) Click on Edit on the menu bar, then click on Cut (Ctrl+X).  The line will
   disappear as if it has been erased; it actually has been copied to the 
   "clipboard" (stored in computer memory). 

5) Click on the very beginning of the first line in the C:\AUTOEXEC.BAT file.

6) Press the Enter key to make a new blank line. Then click on the beginning 
   of this blank line to place the cursor there. 

7) Click on Edit in the menu bar and click on Paste (Ctrl+P).  This will 
   insert the line that includes the command that launches your anti-virus 
   program (NAV.EXE for Norton AntiVirus) at the beginning of the 
   C:\AUTOEXEC.BAT file. 
 
8) Find the line that includes the command AU30DOS.COM.  

9) If the line that includes AU30DOS.COM is the last line in your 
   AUTOEXEC.BAT file, skip ahead to Step 13.  If the line that includes 
   AU30DOS.COM is *not* the last line in your AUTOEXEC.BAT file, proceed to 
   the next step (Step 10). 

10) Highlight the *entire* line by clicking at the beginning of the line to 
    place the blinking cursor at the beginning of this line.  Then, while 
    holding down the Shift key, press the End key.
   
11) Click on Edit on the menu bar, then click on Cut (Ctrl+X).  The line will
    disappear as if it has been erased; it actually has been copied to the 
    "clipboard" (stored in computer memory). 

12) Click on the beginning of the line that is underneath the last line in the
    C:\AUTOEXEC.BAT file.  Then click on Edit in the menu bar and click on 
    Paste (Ctrl+P).  This will insert the line that includes the command 
    AU30DOS.COM at the very end of the C:\AUTOEXEC.BAT file. 

13) Your C:\AUTOEXEC.BAT file should now look something like this: 

@echo off
LH C:\PROGRA~1\ANTIVIRUS\ANTIVIRUS.EXE
|
|
|
|   [ other lines in your Autoexec.bat file ]
|
|
|
LH C:\WINDOWS\AU30DOS.COM

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Reboot the system and it should boot normally to the Windows desktop.  
Play a MIDI file and a Wave file to make sure that the Montego II is 
functioning properly.  

That's all, folks! 


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