Catalina - FAQs

All files and documentation are offered on an *AS IS* basis and you assume full responsibility for using them.
Warranty and End User License -
Limited Warranty for Turtle Beach Hardware Products:
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Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser
("Purchaser") that the retail Turtle Beach hardware product herein ("Product")
will be free of defects in materials and workmanship for a period of ninety
(90) days from the date of purchase by the Purchaser ("Warranty Period"). 
This limited warranty extends only to the Purchaser and is not transferable 
or assignable to any subsequent purchaser. This limited warranty is applicable
only in the country or territory where the Product was purchased from an
authorized VTB retailer and does not apply to a Product that has been
purchased as used or refurbished or was included as part of a non-VTB product.
VTB does not warrant uninterrupted or error-free operation of the Product and 
is under no obligation to support the Product for all computer operating
systems or future versions of such operating systems.  

If a defect should occur during the Warranty Period, Purchaser must contact
VTB to obtain a Return Merchandise Authorization ("RMA") number. Purchaser
will be responsible for shipping costs incurred in returning the defective 
Product to an authorized VTB service center, or to the repair facility located
at VTB's corporate headquarters. A copy of the dated proof of purchase and 
a description of the problem must be included with the defective Product. 
VTB will not be responsible for other products or accessories included with 
the defective Product sent to VTB. The RMA number must be clearly indicated 
on the outside of the package. Packages without an RMA number may be refused 
by VTB or its representatives and returned to sender. 

In the event of a defect, Purchaser's sole and exclusive remedy, and VTB's
sole liability, is expressly limited to the correction of the defect by
adjustment, repair, or replacement of the Product at VTB's sole option and
expense. VTB owns all Products it has replaced and all parts removed from
repaired Products. VTB uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement
products. If VTB repairs or replaces a product, the original Warranty Period
is not extended, however, VTB warrants that repaired or replacement parts 
will be free from defects in material and workmanship for a period of thirty
(30) days from the date of repair or replacement, or for the remainder of the
Warranty Period, whichever is greater.

This warranty does not apply to any Product that has had its serial number
altered, removed or defaced, or any Product damage caused by shipping,
improper storage, accident, problems with electrical power, abuse, misuse, 
neglect, ordinary wear, acts of God (e.g. flood), failure to follow
directions, improper maintenance, use not in accordance with product 
instructions, unauthorized modification or service of the Product or damage
resulting from the use of the Product with hardware, software or other
products not provided by or specifically recommended by VTB. 

THIS LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT.
IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED WARRANTY IS
LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. 

IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO
ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY
TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR
RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY,
BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

This warranty supersedes all prior agreements or understandings, oral or
written, relating to the Product, and no representation, promise or condition
not contained herein will modify these terms. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
exclusion or limitation may not apply to you. This warranty gives you specific
legal rights. You may also have other rights, which vary from state to state.
Any action or lawsuit for breach of warranty must be commenced within eighteen
(18) months following the purchase of the Product.

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Related article: "Defective unit - How Do I return? RMA Procedure"

                                  ***  

VTB Software End-User License Agreement: 
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By installing the software included with the Product ("Software"), you
acknowledge that you have read, understood and agree to abide by the terms 
and conditions of this End-User License Agreement ("Agreement"). If you do 
not agree with the terms of this Agreement, promptly contact the seller of 
this Software to arrange an appropriate remedy.

SOFTWARE LICENSE: This is a legal Agreement between you (either an individual
or an entity) and VTB that sets forth the license terms and conditions for
using the enclosed Software and updates of the Software. In this Agreement,
the term "Use" means loading the Software into RAM, as well as installing it 
onto a hard disk or other storage device.

The Software is owned by VTB and is protected under United States copyright
laws as well as international treaty provisions. You must treat the Software
as you would any other copyrighted material. VTB retains title and ownership
of the Software. The purchase price for the Product grants you a non-exclusive
license to use one copy of the Software on a single computer. You may make
copies of the Software solely for archival purposes. You may not make copies
of any written material accompanying the Software. You may not allow third
parties to use the Software by time-sharing, networking or any other form 
of multi-user participation. You may not rent, sell, lease, sub-license,
time-share or lend the Software to a third party or otherwise transfer 
this License without written permission from VTB. You may not decompile,
disassemble, reverse-engineer or modify the Software. 

This Agreement is effective until terminated by the destruction of the
Software — all of the CD-ROMs and/or diskettes — and documentation provided
in this package, together with all copies, tangible or intangible. If you fail
to comply with any of the terms and conditions of this Agreement, this License
will be terminated and you will be required to immediately return the Software
to VTB— CD-ROMs and/or diskettes — and documentation provided in this package,
together with all back-up copies. The provisions of this Agreement which
protect the proprietary rights of VTB will continue in force after 
termination.

LIMITED LIABILITY: You assume responsibility for the selection of the Software
to achieve your intended results, and for the installation, use and results
obtained from the Software. VTB MAKES NO REPRESENTATIONS OR WARRANTIES WITH
REGARD TO THE PRODUCT, SOFTWARE OR DOCUMENTATION, INCLUDING BUT NOT LIMITED 
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. 

VTB shall not be liable for errors or omissions contained in the Software or
manuals, any interruption of service, loss of business or anticipatory profits
and/or for incidental or consequential damages in connection with the
furnishing, performance or use of these materials. The Software and
documentation are sold AS IS.

This Limited Warranty gives you specific legal rights and you may also have
other rights that may vary from state to state. Some states do not allow the
limitation or exclusion of implied warranties or of consequential damages, so
the above limitations or exclusions may not apply to you. You agree that this
is the complete and exclusive statement of the Agreement between you and VTB
which supersedes any proposal or prior agreement, oral or written, and any
other communications between us regarding the subject matter of this
Agreement. 

This Agreement shall be construed, interpreted and governed by the laws 
of the State of New York, except the federal laws governing copyrights 
and registered trademarks. If any provision of this Agreement is found 
unenforceable, it will not affect the validity of the balance of this 
Agreement, which shall remain valid and enforceable according to its terms.
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