Riviera
All files and documentation are offered on an *AS IS* basis
and you assume full responsibility for using them.
General Customer Service
  • Defective product - How Do I return? RMA Procedure
  • End-User License Agreement
  • OEM vs. Retail product
  • On-Line Order - Change of Address - Wrong product - Incorrect info - Tracking info, etc.
  • On-Line Order - Confirmation Email not received
  • On-Line Order - Shopping Cart is Empty after entering all info
  • Product ID / Serial Number - Lost
  • Product ID / Serial Number --- Registration
  • Rebates
  • Replacement CDs
  • Replacement Parts - Glossary of Cables, Jacks, Plugs etc.
  • RETURN / REFUND POLICY
  • Technical Support
  • Warranty and End User License
  • Overview / Description / Features / Specs
  • 3.3 Volts compliance?
  • 64 bit Drivers & Support
  • Cables - name & size conventions
  • Comparison Chart
  • Dealer in Canada
  • Digital Audio vs. MIDI - What's the difference
  • Digital Music - What is?
  • Digital Music File Basics
  • DirectX Compatibility
  • Equalization - EQ
  • File conversion to Wave, MP3, WMA and vice-versa
  • Front Mount connections
  • Full Duplex operation in current Turtle Beach Soundcards
  • How Does It Work?
  • In Detail - Jacks description photo - Features & Benefits
  • Introduction
  • Motherboard Chipsets and Why You Should Care About Them
  • MP3 - What is?
  • Polyphony vs. Voices - What is?
  • Sampling Rates Supported S/PDIF
  • Sound Card - What Is?
  • Specifications/Features - Inputs/Outputs
  • System Requirements - Minimum
  • What's In The Box (Retail product)
  • Which Turtle Beach card do I have? - (Chipsets on TB cards)
  • Windows Legacy Discontinued platforms: Windows 98 and Windows Me support info
  • Windows XP Media Center Edition
  • Installation
  • Administrator Rights - Windows XP
  • Antivirus Software - Disable Before Installing and if you run into problems
  • BUILT-ON SOUND CARD Removal
  • CD-ROM defective?
  • Conflicts - Installation Tips
  • Drivers listed in Device Manager
  • Error: "Not Signed Driver or No Digital Signature"
  • Error: "Product ID is invalid"
  • Error: "SetupDLLSetupDLL.cpp"
  • Install stalls at Detecting driver stage - Sana Security, AVG, SpySweeper loaded
  • Installation - Windows cannot find files or drivers
  • Installation issue - CD-ROM defective?
  • INSTALLATION Overview - Readme.txt
  • INSTALLATION Troubleshooting
  • Installing other Software included on the CD
  • MIDI Cable Connection Charts (Joystick & USB)
  • Motherboard Compatibility?
  • Shutdown problems after installation
  • Uninstall - how to
  • Uninstalling a Windows program - How To
  • Windows 2003 Server support
  • Windows 98 and 98SE Install
  • Windows ME Users!
  • Windows Update or XP Service Pack 2 Drivers
  • Windows Vista
  • Windows Vista Driver - Release Notes
  • Windows Vista Installation
  • Windows Vista Quirks (some of them) - Audio Mixer - MIDI Not Available
  • Compatibility
  • Chipset Info / Recommended Performance Updates - PCI Cards
  • Compatibility with new 64 bit platforms: Hardware, Drivers, Windows XP x64
  • S/PDIF - Connection and 'handshake locking' w. 3rd-Party Digital Devices
  • SoundMAX HD Audio chipset onboard issue
  • VIA and AMD Compatibility?
  • Configure / Use
  • AC-3 pass through - 5.1 surround
  • AudioRack - Where is it?
  • Connections - Creative Labs 5.1 Speaker System?
  • Connections - General 1 FAQ
  • Connections - General 2 FAQ
  • Connections - How Do I Hook Up My Speakers and What Settings to Use?
  • Control Panel / Audio Rack
  • Formats AC-3 > PCM Data
  • General
  • Live Stereo Streams to Multichannel Outputs?
  • Manuals
  • MIDI - What about it?
  • MIDI Setup - External MIDI Keyboard Joystick Connection
  • Mixer: Playback & Recording controls
  • S/PDIF - Digital Transfers - Resampling - Digital Audio and Jitter
  • S/PDIF & Analog at the same time?
  • S/PDIF Out - 2-Speaker Mode and Dolby Digital Pass-Thru explained
  • S/PDIF Out - Choosing Digital Out disables 5.1 outputs
  • S/PDIF Out - How to use
  • Setting up the Default Sound Device in Windows
  • Speaker Configurations 1 - Stereo Configuration
  • Speaker Configurations 2 - Quad Configuration
  • Speaker Configurations 3 - 5.1 (Six Speaker) Surround Sound Configuration
  • Speaker Configurations 4 - 5.1 (Six Speaker) Digital Surround Sound Configuration
  • Speakers - Center/Bass Swap
  • Speakers - No Sound
  • Speakers - Powered Speakers?
  • Stereo to All Surround Speakers (MP3, CD tracks, etc.)
  • Volume Level change on reboot
  • What You Hear - Stereo Mix
  • Troubleshooting
  • Digital Audio Extraction and older CD-ROM drives
  • Digital Out - Master Volume Control not working
  • Dual Boot systems
  • DVD-ROM - Choppy Audio
  • Easy Test For Surround Speaker Outputs
  • Error 1628 "Failed to complete script based install"
  • Error: "C00D11CD: Unknown error"
  • Error: "Cannot find SHELL.DLL"
  • Error: "device failed to start, code 10,"
  • Error: "unable to install InstallShield scripting runtime: 1607
  • Games -
  • Games - Troubleshooting
  • Games - Troubleshooting - What to check first
  • Games and Digital Output - how it works
  • Games issue - Hardware Acceleration
  • Games issues - Win 9x, ME (VxD Drivers)
  • Ground Loops - Hum coming through speakers or headphones
  • Hardware buffers and Hardware Accelleration issue
  • Instruments Do Not Sound The Same - MIDI
  • IRQ Sharing - Win 98 & ME
  • Joystick Port / Gameport not working - nForce motherboards
  • Joystick Port / Gameport not working - Tyan Tiger MPX motherboard
  • Latency using S/PDIF
  • MIDI - Delayed Sound "MS GS Wavetable SW Synth"
  • MIDI Latency
  • No S/PDIF Out: PowerDVD, WinDVD, etc. software
  • No Sound
  • No Sound - General
  • No Surround Sound
  • On board Audio causes problems - Realtek ALC 850
  • Rear Speakers
  • S/PIDIF - Only two channel audio
  • Skype, Ventrilo, TeamSpeak - Line In is deselected >Mic In is selected
  • Sound Distortion - Poor Quality
  • Start Up Sound in Windows
  • Static/Popping/Crackling noises
  • Troubleshooting - If All Else Fails! - Hardware
  • Troubleshooting - Uninstall and reinstall in a different PCI slot
  • Troubleshooting 1
  • Troubleshooting 2
  • Troubleshooting Erratic Control Panel behavior - VolumeLevels, MixerSettings changed!
  • Troubleshooting Recording
  • Troubleshooting Tips for PCI Turtle Beach cards
  • Troubleshooting Tips for PCI Turtle Beach cards - Advanced
  • USB Headphones / Speakers - no sound
  • VISTA - Simple Microphone Test using Windows Sound Recorder (VISTA)
  • Windows Media Player - CD audio volume
  • Windows Update
  • Windows Update and Turtle Beach Sound Card Drivers
  • Power Tips
  • Audio Hardware Acceleration Setting
  • Cable Guide
  • Cassettes / Tapes - Transfer to CD using Computer
  • CD Audio & 2 Pin cables are not needed - Win 2K / XP
  • CD-ROM - Increase Playback Speed?
  • CD-ROM AutoPlay - Win XP
  • Creating audio CDs
  • DVD movies and DTS
  • How To: Disable Unwanted Services in Windows - Advanced
  • MIDI concepts
  • MS API: "Wavoutsetpitch" support - Advanced
  • Recording - Line In or Center/Subwoofer channels out (5 & 6)
  • Recording from cassette tape to your computer using Riviera
  • Recording from Multiple Sources simultaneously
  • Recording LP Phonograph Records & Cassette Tapes to .WAV file for CD burning 1
  • Recording LP Phonograph Records & Cassette Tapes to .WAV file for CD burning 2
  • Recording LP phonograph records to .WAV file for CD burning (FAQ) Advanced
  • Recording your material for music production 101 for Dummies! How To
  • S/PDIF - Digital Input question
  • S/PDIF - Dolby Digital does not work
  • S/PDIF - Reverse S/PDIF - How to
  • S/PDIF - What Is?
  • S/PDIF 1
  • S/PDIF 2
  • Sampling
  • Windows Mixer - Volume Control - Where Is It?
  • 3rd Party
  • ASIO and GSIF (GigaSampler) Support?
  • Cakewalk Music Creator
  • Cakewalk suggestion for: "Audio Driver Error"
  • Connecting my Computer to my Stereo - How to:
  • Connections - How do I connect my guitar amp directly to my sound card?
  • Drivers for Alternative PC Operating Systems
  • DTS
  • EAX support
  • Flash and Shockwave compatibility?
  • GigaSampler (GSIF) and ASIO Support?
  • iTunes compatibility?
  • Linux drivers?
  • Mic - Echoing problems - Feedback!
  • Mic - my "pro" Mic does not work
  • Mic - Upgrade?
  • Mic Input
  • Mic Level is Low
  • Mic Recording Setup
  • Mics - types of microphones
  • Mics and voice recognition software
  • Multiple Sound Systems
  • Optical Digital Out and Boston Acoustics BA735 Speaker System
  • S/PDIF - Word Clock - Master / Slave synch - Advanced - Sample Rate explanation
  • S/PDIF - Word Clock - Master / Slave synchronization - Advanced
  • Skype - Selecting the USB Phone in Skype
  • Traktor DJ
  • Unzipping files - how to unzip/extract files
  • Drivers
    Size Date Description
    _download.txt 159 1/1/1991 Our FTP Site is fully functional. If you have trouble Downloading, please disable any download accelerators or popup/cookie blockers. Also, do not double-click. Right-click and select: "Save Target As"
    _drivers.txt 179 1/1/1991 IMPORTANT! Before installing any drivers you must read the 'readme.txt'
    rivi_dos.zip 50635 3/15/2004 DRIVER DOS UNSUPPORTED
    rivi_vxd.exe 2755085 3/15/2004 DRIVER Windows 98 First Edition UNSUPPORTED
    rivi_wdm.exe 3589027 6/15/2005 DRIVER Windows 98 se; ME; 2000; Windows XP SP2 32-bit | 64 bit operating systems are NOT supported | Includes Audio Rack.
    rivista.exe 11841297 10/4/2007 DRIVER - VISTA - Supported Operating Systems: Windows Vista (32 bit). 64 bit operating systems are NOT supported | Includes Control Panel.
    Patches / Apps / Utilities
    Size Date Description
    cleanpci.exe 348160 7/6/2006 CleanUp Utility for: Montego DDL & Riviera | Use this only if you have problems removing older Drivers, following Turtle Beach technical support advice.
    FAQ Text
    Size Date Description
    5879999.txt 349935 7/1/2008 FAQ sheet.
    readme.txt 1591 11/11/2004 Install | You must read this BEFORE you Install / Remove Drivers | We suggest that you print this
    rivi_nt4.txt 1030 3/17/2004 Riviera NT4.0 Readme file UNSUPPORTED Driver
    rivi_oem.pdf 1622871 12/6/2007 Riviera OEM QuickStart Guide in PDF format
    riviera.pdf 1718285 12/6/2007 Riviera Reference Manual in PDF format
    speclist.pdf 3829 4/23/2004 Features Comparison Table for Catalina, Riviera, Santa Cruz. PDF format.
    Marketing Materials
    Size Date Description
    riv_sell.pdf 701744 3/11/2004 Riviera product sales literature in PDF format