This is most likely caused by a memory range conflict.  

1) Check the "config.sys" file for a memory manager such as would be    
   installed by a program designed to run in MS-DOS. The entries in    
   Config.sys will look like this:  

            DEVICE=C:\WINDOWS\EMM386.EXE NOEMS 
            DEVICE=C:\WINDOWS\HIMEM.SYS 

   You can disable these lines by putting the letters REM and a space 
   at the beginning of each line.  They should look like this after 
   the changes have been made:

            REM DEVICE=C:\WINDOWS\EMM386.EXE NOEMS 
            REM DEVICE=C:\WINDOWS\HIMEM.SYS 

2) There may also be a memory range exclusion in the C:\Windows\System.ini
   file.  This will appear in the [386enh] section of "system.ini" 
   (with an EMMExclude= line), typically appearing like this:

            [386enh]
            EMMExclude=D000-D7FF

   You should disable this line by putting in a semicolon at the beginning
   of this line in System.ini.  The line should now look like this:

            [386enh]
            ;EMMExclude=D000-D7FF

3) We are almost ready to put the memory exclusion in the Windows Device
   Manager that will 'lock in' the memory range used by the Pinnacle or
   Fiji.  But first, find out what memory range the TBS Pro Series
   Digital Audio is set to use:

   - Click on Start | Settings | Control Panel | System | Device Manager.  
   - Open the section named Sound, video and game controllers. 
     Double click on the TBS Pro Series Digital Audio icon.  
     This will open the TBS Pro Series Digital Audio Properties window. 
   - Now click on the Resources tab, and look next to where it says 
     Memory Range, in the "Resources settings" column. 

       

   From the screenshot above, you can see that the memory range used by
   the TBS Pro Series Digital Audio is 000D0000-000D7FFF. Your settings
   may be different. Write down the Memory setting for your Pinnacle or
   Fiji card. Click on Cancel to close the TBS Pro Series Digital Audio 
   Properties window. 

4) You should now be back at the Device Manager.  Scroll back up and
   double click the Computer icon at the top of the Device Manager
   "tree".  This will open the Computer Properties window.  Click on 
   the Reserve Resources tab and then click on the Memory radio button.  

       

5) Click on the Add button. The Edit Resource window will open.  
   - In the Start value: field enter the first number you saw in the Memory 
     setting in TBS Pro Series Digital Audio | Resources tab (on your system). 

   – In the End value: field, enter the second number as it appeared 
     in the TBS Pro Series Digital Audio | Resources tab. 

     The proper settings should look something like this: 

       


NOTE:
The settings on your system may be different than those pictured above. 

6) Now click OK, and then click Refresh in the Device Manager.  If your
   system accepts the changes you will see the mouse cursor turn to an 
   hourglass for a few seconds and return to normal.  Click Close in 
   the Device Manager, shut down and reboot.  The sound and MIDI should 
   now be working. 

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If you are still experiencing problems, the system may have a SCSI controller
or other device that is not reporting its used resources correctly in the
Windows Device Manager.  Read and follow the instructions in Install Tricks
(Troubleshooting Bible) in the VTB FAQs/Knowledge Base. 


See also: 
Error: "TBS Pro Series memory resource is occupied by something else" 



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