Ear Force AXT - FAQs

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Warranty and End User License -
Limited Warranty for Turtle Beach Hardware Products:
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Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser
("Purchaser") that the retail Turtle Beach hardware product herein ("Product")
will be free of defects in materials and workmanship for a period of ninety
(90) days from the date of purchase by the Purchaser ("Warranty Period"). 
This limited warranty extends only to the Purchaser and is not transferable 
or assignable to any subsequent purchaser. This limited warranty is applicable
only in the country or territory where the Product was purchased from an
authorized VTB retailer and does not apply to a Product that has been
purchased as used or refurbished or was included as part of a non-VTB product.
VTB does not warrant uninterrupted or error-free operation of the Product and 
is under no obligation to support the Product for all computer operating
systems or future versions of such operating systems.  

If a defect should occur during the Warranty Period, Purchaser must contact
VTB to obtain a Return Merchandise Authorization ("RMA") number. Purchaser
will be responsible for shipping costs incurred in returning the defective 
Product to an authorized VTB service center, or to the repair facility located
at VTB's corporate headquarters. A copy of the dated proof of purchase and 
a description of the problem must be included with the defective Product. 
VTB will not be responsible for other products or accessories included with 
the defective Product sent to VTB. The RMA number must be clearly indicated 
on the outside of the package. Packages without an RMA number may be refused 
by VTB or its representatives and returned to sender. 

In the event of a defect, Purchaser's sole and exclusive remedy, and VTB's
sole liability, is expressly limited to the correction of the defect by
adjustment, repair, or replacement of the Product at VTB's sole option and
expense. VTB owns all Products it has replaced and all parts removed from
repaired Products. VTB uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement
products. If VTB repairs or replaces a product, the original Warranty Period
is not extended, however, VTB warrants that repaired or replacement parts 
will be free from defects in material and workmanship for a period of thirty
(30) days from the date of repair or replacement, or for the remainder of the
Warranty Period, whichever is greater.

This warranty does not apply to any Product that has had its serial number
altered, removed or defaced, or any Product damage caused by shipping,
improper storage, accident, problems with electrical power, abuse, misuse, 
neglect, ordinary wear, acts of God (e.g. flood), failure to follow
directions, improper maintenance, use not in accordance with product 
instructions, unauthorized modification or service of the Product or damage
resulting from the use of the Product with hardware, software or other
products not provided by or specifically recommended by VTB. 

THIS LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT.
IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED WARRANTY IS
LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. 

IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO
ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY
TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR
RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY,
BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

This warranty supersedes all prior agreements or understandings, oral or
written, relating to the Product, and no representation, promise or condition
not contained herein will modify these terms. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
exclusion or limitation may not apply to you. This warranty gives you specific
legal rights. You may also have other rights, which vary from state to state.
Any action or lawsuit for breach of warranty must be commenced within eighteen
(18) months following the purchase of the Product.

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Related article: "Defective unit - How Do I return? RMA Procedure"
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