If you are having trouble using the X1 microphone on your Xbox, it is best to
use a PC to test it. 

1)  Take the pink plug from the X1 and plug it into the pink jack (Microphone
    input) on your PC's soundcard. 

2)  Take the green plug from the X1 and plug it into the green jack (Front L/R
    Out or Line Out) on your PC's soundcard. 

3)  Take the USB plug from the X1 and insert it into a USB port on the PC (not
    a USB hub, please). 

3)  In the soundcard's control software, enable the Microphone for playback. 
    In the Microphone > Advanced settings, enable the Microphone Boost. 

4)  Adjust the volume for the Microphone to about half-way up. 

5)  Adjust the overall playback volume to about half-way up. 

6)  Put on the headset. Make sure the Mute switch on the X1 amp box is not set
    to Mute (the LED should be green). 

Now speak into the microphone. Do you hear your voice in the headphones? If
so, the mic works and your X1 headphones should be OK. If you still cannot get
the X1 mic to work over Xbox Live, then you need to take a closer look at
Dashboard settings and other connections, or check the integrity of your
X1-Xbox Controller Cable.


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In order to enable the chat make sure that the Mute button in the Off
position. If it is on the ON position the Mic will not work.

    Red = Muted
    Green = UN-Muted

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To verify that the Xbox Controller Cable 'Puck' is functioning properly, 
please use the 'stock' cable that came with the Xbox. If the original Xbox
cable is working, you know you have a cable that has failed.

Since these cables have to be lightweight so that they do not "weigh you down"
while playing, caution should be exercised not to get them caught under 
furniture etc. 
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