PLEASE MAKE SURE THAT YOU ARE USING A SET OF FRESH BATTTERIES!
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Q:  While playing on Xbox Live, people are complaining when I use it to chat.
    They say it sounds like a white noise in the background.

A:  If you are too close to the transmitter, you may not hear any game sound
    at all in the headset. Play around with the transmitter a little until 
    you find the optimum position. Relocating the transmitter will make a lot
    of difference in the reception.
 
    The best transmission/reception will occur if you are at least four feet 
    away from the X3 transmitter while wearing the X3 headset. The IR 
    transmission 'beam' is better focused starting at about four feet away 
    from the transmitter. 
 
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Q:  The sound fades in and out so frequently they are unusable. I have 
    already replaced the batteries. 

A:  Please double-check your Cable connections behind your TV, as incorrect
    connections may cause the exact symptom you describe. Also, because the 
    headset is based on to infrared technology, gamers must keep the base 
    station in full view of the head piece at all times, otherwise audio may
    get lost. When the two units are lined up correctly the interference is 
    almost non-existent and the sound quality is top notch. 

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Q:  The Headset does not Power On.

A:  Please make sure that there are batteries inside the battery compartment 
    and click on the Power button once and fast. You will see a flashing light
    on the Left Ear Cup. To turn it off, simply click on the Power button
    again once and fast.
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