CD-Rom Kits - FAQs

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Step by step troubleshooting
1) Make sure the drive cable is connected to an IDE interface which is
   enabled, and that the red stripe is attached to pin 1.  Verify that the red
   stripe is on pin 1 on the rear of the CD-ROM drive (facing the power jack). 


2) Make sure that the drive has a good power cable attached to it.

3) Make sure that the IDE interface is the only IDE interface of that type 
   (primary, secondary, etc.) in the system and that is enabled.

4) Make sure that no other peripheral (SCSI card, network card, sound card) 
   is using the settings of the IDE interface you are trying to use.

5) Make sure that the jumper on the rear of the CD-ROM drive is set correctly.
   It should be on MA (master) if it is the only device on the cable.  If it 
   shares the cable with another device, one must be master and one must be 
   slave.  We recommend setting the CD-ROM as a slave by setting the jumper to
   SL (slave).  The MA setting is always the one closest to the ribbon cable, 
   and the SL setting is in the center.

6) Make sure the software is installed and that any previous CD-ROM drivers 
   are removed.  If the CD-ROM drive is attached to a sound card, be sure that
   any drivers needed for it are loaded prior to the CD-ROM's device driver.

7) If the device driver does not load or you get "CDR-101" error messages, 
   set up the CD-ROM as a slave from the hard drive.  If it loads, then there 
   is a problem with using the other IDE port (card, cable, or conflict).  
   If it does not load, the drive is defective.  If it is still under
   warranty, please contact Tech Support.

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