MultiSound Classic - FAQs

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Windows 95 Installation
1.0 GENERAL NOTES

* The Turtle Beach CD Player (TBCD) displays a white rectangle next to the
  main controls. This only affects the appearance of the Player and not the 
  functionality.

* If you wish only to install the driver, not the applications, you can use
  the .INF file located on our FTP.  This should be installed from the 
  "Add new Hardware" section of the Windows 95 control panel.  
  Do not have Windows 95 search for the new hardware. It will not find it 
  since it is not a Plug 'n Play card.  
  On the screen labeled "Hardware Types" select "Sound, Video, and Game 
  Controllers" from the bottom of the list. Where appropriate, click on the 
  "Have-Disk" icon to install the file.


1.1 INSTALLATION OF THE MULTISOUND IN WINDOWS 95

There are two possible scenarios (A & B) for installing the Multisound in 
Windows 95. 

A) The Multisound was already installed, and you installed Win95 over 
   (into the same directory) an existing Windows installation.

   Generally, if you install Win95 over your existing Windows installation,
   'Legacy' Turtle Beach products will work as they did before. This is not 
   always the case however and you may need to make adjustments to your 
   current setup.  The most noticeable difference will be that the Windows 95
   multimedia mixer will not control the Multisound card.  In order to gain 
   this function, you will need to download the MSND95.ZIP file from our FTP.
   This file contains an .INF file which can be added to your system using 
   the "Add New Hardware" icon in the Windows 95 Control Panel.  
   Do not have Windows 95 search for the new hardware, it will not find it.  
   On the screen labeled "Hardware Types" select "Sound, Video, and Game 
   Controllers" from the bottom of the list.  Where appropriate, click on the 
   "Have-Disk" icon to install the file.

   After Windows 95 installation, go to section 1.2 of this document to 
   register the Multisound in the Windows 95 Device Manager.

B) You installed Win95 into a different directory than an existing Windows 
   installation, or have not yet installed the Multisound.

   In either of these cases, a new install of the Multisound will be
   necessary. 
   
   - Click Start -> Run.
   - Insert your Multisound installation disk in your A:(or B:) drive and
       type: A:\SETUP.  
   - Click on OK and follow the install directions.  
   - Restart Windows 95 and watch for any error messages.  
   
   If you do not get any, test the Multisound by playing a .wav and .mid file
   through the Win 95 Media Player.  If the card works, continue to the next
   paragraph.  If, on the other hand, you do receive any error messages, 
   you can reconfigure the card's settings using the following procedure:

     1. Click Start -> Settings -> Control Panel 
     2. Select "Multimedia"
     3. Click on the "Advanced" tab setting.
     4. Double-click on "Audio Devices" under Multimedia Drivers.
     5. Double-click on "Audio for Turtle Beach Multisound..."
     6. This will bring up a menu for the Multisound. Click on "Settings."
     7. Make changes to the setting that is causing the error. 
          (See the manual for error explanations). 

   Repeat this procedure until you have settings that work. 
   (Note: when changing the Port Address settings you must also change the 
          dip switches on the card. See the Multisound Manual for details).  

   Once you have found acceptable settings, write them down: 
          IRQ/INTERRUPT 
          PORT ADDRESS 
          RAM ADDRESS  
   
   Follow the directions in section "A" for the installation of the .INF file.

   It is important to note that the .INF install will setup the Multisound at 
   the default settings of: 
          IRQ/INTERRUPT = 10 
          PORT ADDRESS = 290 
          RAM ADDRESS = D000-D7FF  
   
   Once the .INF install is complete you will be prompted to restart your 
   computer.  If your card's settings were originally anything other than 
   the defaults, you will receive error messages again upon entering Windows
 
   Use the Multisound installation disk to change the settings back to what 
   you wrote down earlier (Don't do a full install! Just reconfigure!).  
   Restart the system again and the Multisound should function as it did
   before the .INF install, but it will have the enhanced Win95 mixer 
   functions installed.

Short Overview of the above steps:

     1.  Run the standard install for the Multisound.
     2.  If necessary, use the setup program to reconfigure the card. 
           Remember to note the settings.
     3.  Run the .INF install for the Multisound (available on FTP).
     4.  If necessary, use the setup procedure above to modify card to working
           settings. (steps 1-7 from above)


1.2 REGISTERING THE MULTISOUND WITH THE WINDOWS 95 REGISTRY

  For this next step, you will need to know the current settings of the
  Multisound card.  If you don't remember, steps 1-10 will show you how to 
  find that information.

     1)  Click Start -> Settings -> Control Panel.
     2)  Double click on the "Multimedia" icon.
     3)  Select the tab key marked "Advanced."
     4)  Double-click on the item marked "Audio Devices."
     5)  Select the item "Audio for Turtle Beach Multisound..."
     6)  Click on "Properties."
     7)  Click on "Settings."
     8)  Note the I/O, DMA, and IRQ settings.
     9)  Now go back to the "Control Panel" (still active).
     10) Double click on the "System" icon.
     11) Select the "Device Manager" tab.
     12) Double-click on "Computer." 
     13) For each of the radio buttons, (IRQ, DMA, and I/O), the Multisound 
           settings should say: "In use by an unknown device."  If this is not
           the case, you will need to reserve the settings that the Multisound
           is on by using the "Reserve Resources" tab dialog.  The only
           setting you should have to reserve for the Multisound is the IRQ.  
           If you are using the default settings, add '10' to the list of 
           reserved IRQ's.
     16) Click on OK and a dialog box will appear asking if you wish to 
           restart your computer.  Check yes.
     17) Go back into the device manager, and verify that the settings have 
           been excluded.


2.0 DOWNLOADING THE MULTISOUND .INF INSTALL FROM THE FTP

* The Multisound install can be found in the WIN95 group of the File section
  of the FTP Site. The name of the file is "MSND95.ZIP." 




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