We
hope you never need it, but we provide a top-notch
sales and technical support group, ready and willing to get
you up and working.
Below you
will find links to our 24-hour online Knowledge
Base/Download area, and
contact information for our technical support
department.
Need
help with a product? Here's what to do:
1.
Check our Knowledge Base
/ Files Download Area 90% of
all customer questions are covered
here. This area is open all hours and regularly updated for your
convenience
- no waiting for a technician to return your e-mail. This area is
designed to get you quickly to the latest files, drivers, manual, setup guides and support
documentation for your product.
2.
Replacement Parts
Replacement
Parts for Current Products - Service parts are
available to purchase through Technical Support. Please send an
email to support@turtlebeach.com - including the
name of the product with a good description of the part -
and a support technician will be happy to help you.
3.
Contact Us
If you still haven't found the info you need, you should contact our Technical Support
Department.
Beta Versions
Beta versions of drivers and applications are
not supported by the technical support staff.
