For the best experience (and to enjoy the full range of available features), we recommend keeping your VelocityOne Flight unit updated to the latest version of the firmware.
For more information regarding the update to the Status Indicator Panel, please click here.
For more information regarding the 4x detent buttons, please click here.
To update your VelocityOne Flight unit, please do the following:
1. First, download the Turtle Beach Control Center app. This app is available for both Xbox and PC.
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- If you are using your VelocityOne Flight with an Xbox, simply search for "Turtle Beach Control Center".
- If you are using your VelocityOne Flight with a PC, click here.
2. Open the Control Center app, and connect the VelocityOne Flight to the platform you are using to update the firmware. The cables for the VelocityOne Flight need to be securely connected to their corresponding ports -- the VelocityOne cables are color-coded, so make sure the cables match the ports they are connected to.
3. The Control Center will show images of the VelocityOne Flight, along with the Recon Controller and the Recon Controller (White). Select the VelocityOne Flight. Then, follow the on-screen instructions to reboot your device into the Update Mode. The VelocityOne Flight's FMD screen will read "UPDATE MODE".
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- Please note: While your VelocityOne Flight is in the Update Mode, please use the mouse or controller to navigate.
4. The Control Center will check for -- and automatically apply -- any available firmware updates.
5. After the firmware update is complete, the Control Center screen will read "Your Device Is Up To Date". Once you see this message confirming the firmware update has been successfully completed, navigate to the top-right corner of the window (or hit the Escape key) and confirm you want to exit the application.
6. Once the firmware is updated and the Control Center is closed, disconnect and then reconnect the VelocityOne Flight unit to the Xbox console or Windows computer you'd like to use it with, even if that platform is the same one you used to update the firmware. This will reboot the unit back into the normal operating mode.
7. Once the unit is reconnected, check the VelocityOne Flight's FMD screen:
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- Make sure the firmware version (bottom right corner of the FMD screen) is correct.
- Make sure the Input Mode (bottom left corner of the FMD screen) matches the platform you'll be using the unit with.
- Make sure the Profile selected (top left corner of the FMD screen) is the one you want to use.
If the firmware version is incorrect, try performing that firmware update again. If you are experiencing any issues updating the firmware, please contact our support team.
If the Input Mode or Profile are incorrect, simply use the FMD buttons to switch to the correct settings within the menus.
For more information -- including a quick walkthrough of the process -- please check out this video (timestamped to 0:45 for information specifically regarding the firmware update process).
TROUBLE AFTER RUNNING AN UPDATE? If, after attempting an update, you are having issues with the VelocityOne Flight, please click here for additional troubleshooting steps.
