XO Three - Using Two Headsets On One Xbox One Console

**PLEASE NOTE: This setup is recommended only for wired headsets that connect to the Xbox controller. While this setup may be possible with a wireless headset, we do not recommend attempting this with wireless headsets models, as wireless interference may occur.**


In order to connect two XO Three headsets to one Xbox One console, you will also require the following:

- Two Xbox One controllers (one for each player).

- Two separate paid Xbox Live Gold accounts/Gamertags. One account cannot be shared, and this will not work with "guest" or un-paid accounts.

Additionally, the following limitations will apply:

- For both XO Three headsets, communication through the headset is limited to other online players. That means the players with the XO Three headsets will be able to hear and be heard by other online players. However, they will not be able to communicate with each other through their headsets. They will have to speak out loud to one another to communicate. This is because "local chat" is not enabled on the Xbox One, and is not related to the particular headset or headset model itself.

- Similarly, if playing an offline multiplayer game, such as a split-screen game, the players will not be able to communicate with one another. Again, this is due to the limitation on "local chat." This setup supports online multiplayer only.


Now, with the above requirements and limitations considered, complete the steps below to configure your Xbox One console to use two XO Three headsets:

  1. ​Begin with each player's Xbox Live account/Gamertag signed in on the Xbox One console, and two Xbox One controllers each powered on and paired to the console.
  2. From the Xbox One Home Screen, go to "Settings" > "Kinect & devices" > "Devices & accessories." In this screen, you will see both Xbox One controllers listed as devices.
    • Select Player 1's controller.
    • In the controller's menu, select "Device info" and then "Assigned to."
    • In the menu that appears, choose Player 1's Gamertag.
  3. Back out of this screen, and navigate to the "Devices & accessories" screen once again. 
    • This time, select Player 2's controller.
    • In the controller's menu, select "Device info" and then "Assigned to."
    • In the menu that appears, choose Player 2's Gamertag.
    • **At this point, each player should now have a controller assigned to each of their accounts.**
  4. Connect each player's headset to their respective controller. 
  5. If connecting the headset to the controller directly (without a headset adapter), the player will need to configure the audio for their headset as follows:
    • Bring up the Xbox One Guide Menu, using the Xbox button on the controller.
    • Navigate to the "Settings" tab of the Guide Menu (marked with a gear icon).
    • Adjust "Headset volume" to set the max volume of the headset your preference.
    • Adjust "Headset chat mixer" to set the balance between Game and Chat Audio in the headset (50%, or halfway, is a good place to start).

Both XO Three headsets should now be configured for use on the single Xbox One console. If you have followed these steps, but are still having issues with this particular setup, please Contact Support.


**AGAIN, PLEASE NOTE: This setup is recommended only for wired headsets that connect to the Xbox controller. While this setup may be possible with a wireless headset, we do not recommend attempting this with wireless headsets models, as wireless interference may occur.**


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