Recon 30X - Low Volume, Xbox One Controllers with a 3.5mm Headset Jack

For new Xbox One Controllers that feature a built-in 3.5mm headset jack, there is a separate menu to adjust the overall volume and mic monitor volume. If you find that the default chat volume is too low, you can go to this menu to change the volume level.

1. Press the Xbox Button while in the Xbox One's Home Screen.

2. Go to the System tab (gear icon) >> Settings >> Audio.



1. Headset volume

This controls the overall volume through the headset.

2. Mic monitoring

This controls the mic monitor volume. The mic monitor feature allows you to hear your voice through the headset when you speak into the microphone.

**PLEASE NOTE: Mic Monitoring is provided by the controller itself, not the headset. If the Mic Monitor volume sounds too low, or if you cannot hear the Mic Monitor volume, the headset's own in-line volume control is set too low. To test this, raise the headset's in-line volume control to the maximum level, and then readjust the Xbox One's on-screen volume settings accordingly, as described above.**

If you still have issues hearing the Mic Monitor volume, contact our Support Team.

If you cannot hear chat volume at all, please check that the Xbox One Controller is assigned to a player. In addition, make sure the 'Headset volume' bar is moved to the right..

If you find that the overall volume is still very low, please contact our Support Team for further assistance.

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  • Avatar
    Mathieu Hache

    Hi i got a ear force recon 30x, and wen i plug my headset, i cant see chat mixer in setting where us volume how do i fix that. Thx

  • Avatar
    TB Admin


    As indicated, you want to make sure the controller has been assigned for use to a player and go from there.

  • Avatar
    Sergio Ceniceros

    I got the Recon 30x I could talk but can't hear game sounds

  • Avatar
    TB Admin

    @ Sergio

    The Recon 30X is a chat headset only. You will not hear game sounds.

  • Avatar
    Ded Ed

    You can't hear game sounds??? What a piece of shit. Why doesn't it say this on the package? Because nobody would buy it. Thats shady af. Will be returning and will never buy anything from this brand again.

  • Avatar
    TB Admin

    @ Ded

    It indeed mentions this on the packaging, and within the product information on our website.

    We hope you find another model for use. Our Recon 50 line would be the step up, designed for chat and audio.

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