X32 - Screeching Noise In Headset

Symptom:

  • Screeching noise in the headset.

Explanation:

  • Old or low-quality rechargeable batteries can cause a high-pitched screeching sound when the batteries start running low.

Troubleshooting:

  • Install a set of brand-new alkaline (non-rechargeable) batteries.
  • Use a new set of quality rechargeable batteries instead. We recommend using Eneloop, Duracell, or Energizer rechargeable batteries.

However, if the screeching noise persists after you install fresh alkaline batteries:

  • Disconnect the Talkback Cable from your headset and Xbox 360 controller to see if the noise stops. If it does, then the talkback cable will need to be replaced.
  • Try using a different Xbox 360 controller.

For warranty service, please contact our technical support team: Contact Support

For more info on rechargeable batteries, click here: Rechargeable Batteries Tips

We do not provide support or make any warranties for third-party products, nor is inclusion or exclusion on our website considered a product endorsement or rejection. This information is provided solely as a courtesy to our customers.


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