The following pairing instructions apply to the XP400.
In order to hear game audio, a wireless headset must be paired to its transmitter. The headset and transmitter are paired out of the box. The instructions below are only necessary if pairing appears to have been lost. This can happen if the headset is turned off for a long time or is out of range.
When the headset and transmitter are paired, the transmitter's Power/Pairing LED will be solid. If the LED is blinking slowly, it means the transmitter is not paired with the headset and game audio will not play through the headset.
Tips before you begin:
- Make sure the headset's battery is fully charged. If the battery power is low, the headset will not pair properly.
- Make sure the headset and transmitter are 2 to 3 feet apart (about an arm's length) when pairing. If they're right on top of one another, they will not pair properly.
XP400 Pairing Instructions
1) Power the headset off and disconnect the transmitter from the USB port on the console, then plug the Transmitter back in. The Power/Pairing LED on the transmitter should be slowly blinking and the LED on the headset should be off.
2) Press and hold the PAIR Button on the transmitter for about 5 seconds until the Power/Pairing LED begins to flash rapidly (twice per second), then release the button.
Note: If it is blinking much more than 2 times per second, the button was held for much too long (15+ seconds), and you must start over from Step 1.
3) Press and hold the Power Button on the headset for 6-8 seconds until you hear a second set of two beeps. You will hear two beeps (headset on), followed by three ascending beeps (Bluetooth on), then the second set of two beeps (pairing headset). The Power LED on the Headset should now be blinking rapidly like the transmitter (twice per second).
Note: If it is double blinking (two quick blinks followed by a pause), then the button was not held long enough, and you must start over from Step 1.
4) Wait about 10 to 15 seconds. The Power/Pairing LED on the transmitter should be solid, and the Power LED on the headset will be blinking once per second.
The headset is now paired to the transmitter and is ready to play game audio.
The headset Power button is located on the left ear cup, near where the microphone is attached.
The Pair button is located on the side of the transmitter, and the Power/Link LED is on the front.
Power/Link LED is pulsing slowly = Not paired
Power/Link LED is blinking quickly = Pairing mode
Power/Link LED is solid = Paired
The transmitter sends game audio only. Chat is handled through the console directly via bluetooth(PS3) or through the controller (Xbox 360, PS4). Chat audio is not an indicator that the headset is paired to the transmitter.
How do I know if my headset and transmitter are in pairing mode?
The Power/Pairing LED on the transmitter has three different "flashing" patterns. It can be "Pulsing" on and off, which indicates that it is not paired. If you hold the PAIR button for 5 seconds, it will start blinking 2 times a second at an even rate. This is pairing mode.
If you hold the button upwards of 15 seconds, it will start blinking extremely quickly and the transmitter will leave pairing mode. This is not the correct pairing mode. Unplug the transmitter's USB cable if it's gone this far to "reset" the transmitter.
The headset plays several different alerts. It will beep twice when it first turns on. Keep holding the power button when the headset powers on and you will hear three ascending tones, indicating that the bluetooth is turning on. Continue to hold the power button on the headset until you hear a final set of two beeps. The last two beeps indicate that the headset is in pairing mode. When in Pairing mode, the LED on the headset will blink at a quicker pace.
When the headset powers off, it plays two descending tones (high low).
If you are having any issues with pairing the headset and transmitter, please contact our Support Team: Contact Support.