The PX4, XP400, PX51, and XP510 headsets were designed for use with PS3 and Xbox 360 game consoles. It is only possible to use these headsets on a PC or Mac if you have the specific PC hardware that is required. We recommend using one of our many PC headsets instead, such as the Stealth 450. You can find a list of PC compatible headsets here:
The following info is offered on an un-supported *AS IS* basis.
Part 1: Game Audio
To use the headset on a PC or Mac for Surround Sound, you will need to have a Dolby Digital Live (DDL) sound card with a digital optical S/PDIF output.
1. Connect the transmitter's USB cable to your PC for power.
2. Connect the included digital optical cable to the transmitter's Digital In jack and the computer's digital optical output.
3. Set your computer's Digital Optical Output as the Default Playback (output) Device:
- Windows: Start > Control Panel > Hardware and Sound > Sound > Playback tab. Right-click Digital/Optical Output (or similar) and choose "Set as Default Device".
- Mac: Apple Menu > System Preferences > Sound > Output tab. Select digital/optical output (or similar) from the list.
4. Power on the headset, and make sure the headset and transmitter are properly paired to one another.
5. Play a track on your PC. You should hear audio in the headset.
NOTE: Your PC must have a sound card with Dolby Digital Live installed in order to hear Dolby Digital surround sound through the headset. If your PC does not have that, you will only hear enhanced stereo audio.
You will need a 3.5 mm stereo cable (not included). Connect one end to your PC's green headphones (output) jack. Connect the other end to the "Analog In" jack on your Turtle Beach transmitter. Lastly, press the transmitter's "Surround On/Off" button to disable surround sound processing.
Part 2: Wireless Chat via Bluetooth
Your computer will need a properly installed Bluetooth interface, typically in the form of a USB Bluetooth adapter. You will need an adapter that is Bluetooth 2.1 compliant and has EDR (Enhanced Data Rate). Bluetooth adapters included with keyboards or mice do not send bluetooth audio.
1. Pair the headset's Bluetooth to the computer's Bluetooth interface.
- Power off the headset's Bluetooth by holding the Bluetooth button until the Bluetooth LED is off.
- Press and hold the Bluetooth button until the Bluetooth LED blinks blue and red alternately.
- Consult the user manual for the bluetooth interface on your computer to activate Bluetooth mode and search for Bluetooth devices.
- When your computer is finished scanning, select "Turtle Beach Bluetooth Chat". (Your headset might appear as simply the model name, e.g. "Turtle Beach PX4".)
NOTE: Depending on your bluetooth interface, you may need to configure additional settings. Please follow the instructions provided by the manufacturer of your bluetooth interface that explain how to pair/set up a mic or headset.
2. Set your Bluetooth interface as the default recording/input device.
- Click Start > Control Panel > Hardware and Sound > Sound > Recording tab.
- On the Recording tab, right-click your Bluetooth device, and choose "Set as Default Device".
- Right-click the Bluetooth device again, and choose "Set as Default Communication Device".
- Click Apple Menu > System Preferences > Sound > Input tab.
- On the Input tab, select your Bluetooth device.
3. Configure your chat program.
If you use an online chat program such as Ventrilo, also set your chat program to use your PC's Bluetooth interface for both input (mic) and output (chat audio).
Optional: Wired Chat (Alternative to Bluetooth)
As an alternative to using Bluetooth, you can use the headset for wired chat on a PC with the optional PC Chat Adapter Cable (sold separately).
You can use this cable to connect the headset's Xbox 360 jack to your PC's pink microphone jack. This way, you will have a wired connection for chat and a wireless connection for game audio. For a YouTube video showing how to use the PC Chat Adapter, click here.
In short, using the PX4 headset on a PC or Mac will require specific, special equipment; thus, we do not consider it to be compatible with PCs or Macs.
1) Please make sure you have installed the proper drivers for your PC's Bluetooth interface and onboard sound card. If you have allowed Windows automatically find drivers for your hardware, it is possible the bluetooth interface or digital output on your PC will not work properly. Contact the manufacturer of your PC or bluetooth/sound hardware for up-to-date-drivers.
2) This headset, being a Bluetooth "dumb" devices, do not require any specific device driver. No special configurations are necessary.
3) Most PC games do not have a Dolby Digital soundtrack to send to the transmitter's DIGITAL IN for surround sound playback. To hear surround sound in games, you will need a sound card capable of Dolby Digital Live (DDL) processing to convert PCM to Dolby Digital for the transmitter to process.
4) Only one Bluetooth device can be active on the headset at a time. For example, if you are making a call with the headset while chatting online, the chat will be deactivated until the call is over.
5) The headset's bluetooth interface can be tested by pairing the headset to a smartphone via bluetooth and making a call. If the headset pairs correctly, then the headset is working properly and the issue is with the PC Bluetooth Interface/Adapter. Make sure that the bluetooth drivers are up to date, and contact the manufacturer of the Bluetooth adapter for further troubleshooting.
6) This headset is not a USB headset. The headset USB connection is used for recharging the internal battery. The transmitter USB cable is only for power. No audio playback data travels through the USB connection.