DSS2 - DD LED Won't Light Up


Sometimes the LED on the DSS2 may not illuminate. This may be perceived as if the Dolby Digital signal is not "active".


This problem only affects the LED display. The Dolby Digital is "active" in the headset despite the LED being switched off (visual misreporting). If the Dolby Digital was not active, there would be no Audio at all. 

SOLUTION: To fix the problem, power cycle the DSS2 in the three following ways:
*  Turn the power switch off and back on.
*  Unplug the USB power cable and plug it back in.
*  Unplug the S/PDIF cable and plug it back in.

Was this article helpful?

If not, please drop us a comment below to let us know how this article can be improved.
Remember to use the phrase "KB Feedback".

0 out of 1 found this helpful
Return to top


1 comment

  • Avatar
    AR 564

    I just wanted to say that i tried all three solutions, yet none have worked, what do i do

Please sign in to leave a comment.