Pairing Instructions - Headset and Transmitter Your wireless headset and transmitter/transceiver must be paired in order to hear game audio. Click your headset to see the pairing instructions: Comments 2 comments Sort by Date Votes Brittny Carden June 07, 2017 22:54 Need help with booking up my sons turtle beach wireless headset to his Xbox one. It's pairing but can't hear anything (no Audio) but it works on his iPad. HELP PLEASE!? 0 Permalink TB Admin July 02, 2017 18:20 Sorry to hear that, if the issue persists you will want to speak to our warranty team here. https://www.turtlebeach.com/en-us/contact-support/ 0 Permalink Please sign in to leave a comment.