Elite 800 - Parts & Accessories

Note: Parts in italics are not sold separately. Availability of replacement parts is subject to change at any time.

Elite 800 Package Contents:


Comments

10 comments

  • Avatar
    Jesse Kidd Jr.

    Hello I have detached my left speaker from the head set and the wires are still connected can I get them refurbished. Email is sjesse_65@Yahoo.com , thanks.

  • Avatar
    TB Admin

    Hey Jesse,

    Sorry to hear that. How exactly did they get detached in this case?

    We do not have a refurbishment service at this time, so we cannot help in that regard.

    However we have a warranty on all our products. If you are within your warranty period and this wasnt intentional/accidental, then our team may be able to help you with a replacement.

    Reply to the email they have sent you, and they can go from there.

  • Avatar
    Shaun Myer

    I require replacement batteries, the life of the battery installed is down to less than 2 hours and the headset is only about 18 months old.

  • Avatar
    TB Admin

    @ Shaun

    Sorry to hear that. Due to its design, the internal battery is not something easily replaceable, and so we do not have those as a spare part.

  • Avatar
    Shaun Myer

    What a terrible design flaw for such an expensive headset, makes it hard for someone to even buy this brand again if this is what will always happen. A battery change is that bad even with soldering so I don't see still how if people ask for it that it can't be sent?

  • Avatar
    TB Admin

    @ Shaun

    It is simply not a part we produced for any replacement service. The battery itself is not something we have for purchase/to send.

  • Avatar
    Shaun Myer

    Maybe that's a problem that should be sorted out then so it can be purchasable.

  • Avatar
    Brian Merica

    These headphones are made very cheaply. the earcup broke after a year it snapped off. I bought another set and after a year the plastic is creaky and feels like it's going to go at anytime. they have never been dropped or mishandled you guys used to sell just the replacement headset. what happened to that?

  • Avatar
    TB Admin

    @Brian

    Do you mean for the Elite 800 model? Parts are always limited. The Headset alone would be sold out, but the other parts available.

  • Avatar
    Ashton Sabo (AceYoFace)

    Hi, the plastic that attached the left ear cup to the band that wraps around your head broke on my headset but the wires are still attached so everything still works. I was wondering if I could get it refurbished/returned. The only problem is I bought it from a website called rakuten.Com as a guest so I don't know exactly how to get it returned so if you could help that would be great! Thank you. Also email is ashtonsabo@gmail.com

Please sign in to leave a comment.