PX24 - Turtle Beach Audio Hub - Update Firmware

The Turtle Beach Audio Hub software can update the firmware for the included PX24 SuperAmp. The PX24 headset itself does not get updated. 

The Turtle Beach Audio Hub is available for Windows and Mac.

The Turtle Beach Audio Hub will automatically check for the newest firmware and install the newest version if available.

Newest Firmware:

Model Firmware -
Firmware -
PX24 N/A v1.1.5 10/9/15 - Stability improvement

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  • Avatar
    Chester Nevil

    So I bought one of these like a month ago. And it worked out fine and everything. Then when I was in the middle of playing it turned off. Now it won't charge or anything. So I tried to update the firmware but the turtle beach software said please connect a turtle beach device when I already had. What do I do?

  • Avatar
    TB Admin

    @Chester Nevil

    If the SuperAmp is not recognized by the Audio Hub when it is plugged in, there may be an issue with the SuperAmp itself. You’ll want to contact our support team; they should be able to assist you with this.

  • Avatar
    Said Espinosa

    Ive had my px24s for almost a year now but about a week ago i noticed that the mute button wont unmute. I tried connecting another pair of headphones to the little audio box and it lets me unmutr and mute but when i connect the headset to it it just stays muted. How can i fix this?

  • Avatar
    TB Admin

    @Said Espinosa

    If you use the headset with a smartphone (both with and without the SuperAmp), can you hear and be heard clearly? You may want to contact our support team to see how they can assist you with this.

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