The Turtle Beach Stream Mic should always be used with the newest available firmware. To check if you are running the latest firmware, please download and install the Ear Force Audio Hub for Windows:
If your Stream Mic is not functioning properly and the firmware is up-to-date, please contact our Support Team: Contact Support
|Stream Mic||1.2.8||N/A||10/1/16||- Various bug fixes|
Updating the Stream Mic
1. Switch the Stream Mic to Xbox Mode and connect the Stream Mic to a PC USB port.
2. Open the Ear Force Audio Hub. If your Stream Mic is not immediately detected, click the button on the bottom right of the Audio Hub window to download the appropriate drivers.
Note: On Windows 10, this driver install may prompt your PC to restart.
3. After the firmware update is complete (or if it's already up-to-date), you can customize your Stream Mic to better suit your personal needs.
Customize and Live Test Stream Mic Settings
To Live Test the microphone settings while you're adjusting them, plug headphones into the headphone jack on the Stream Mic and click Live Test Mode. This mode temporarily increases the Mic Monitor Level so that you can better hear the effects of the different Polar Pattern, Voice EQ, Reverb, and Noise Gate settings.
The following are explanations of each setting:
Voice EQ - Adjust this to change the tone of your voice.
- Natural Voice
- Deep Voice
- Deep and Bright Voice
- Mid-Range Voice
Optional Polar Pattern - Select one of these polar patterns to add a fifth pattern to your Stream Mic. The Front LED will turn White when this optional pattern is active.
Mic Monitor - Adjust this to change how loud you hear yourself in the headphones. If this is turned very high, you may hear ambient background noise from your room.
Voice Reverb - Adjust this to add a reverb effect to your voice. This can be used to make your voice sound more natural when using directional polar-patterns.
Clip Indicator - Turn this ON to receive visual indications on the Front LED when you are speaking too loudly into the microphone. The Front LED will flash Red if you overload the Mic by speaking too loudly or too closely.
LED Blackout Mode - Turn this ON to turn off the Front LED. The Front LED will still turn on briefly when changing settings or when the Clip Indicator is active. Alternatively, this setting can be turned on/off by holding down both the Polar Pattern and Mic Mute Buttons at the same time for 5 seconds.
Automatic Noise Gate - Turn this ON and the Stream Mic will only transmit Mic audio when you are speaking; ambient/background noise in your room will not be recorded. This can sometimes sound unnatural, so experiment with this setting on and off.
Note: The Turtle Beach Stream Mic is designed to be tuned with the Ear Force Audio Hub. Using additional software is not recommended. Due to how Audio Compressors/Equalizers work, additional processing in the form of third party software (such as freeware like Voicemeeter) can result in a negative effect on audio quality.
Stream Mic Not Recognized by Audio Hub
In some cases, the Stream Mic may not be recognized by the Ear Force Audio Hub. First, make sure your Stream Mic is in Xbox Mode, then select the link in the bottom right corner of the Ear Force Audio Hub Window to download the Turtle Beach WinUSB Driver.
If you previously had an Elite 800X, Stealth 500X, or Stealth 420X Turtle Beach headset installed, you may have an old version of the Turtle Beach WinUSB Driver. You’ll need to uninstall that and install a newer version. To uninstall the Turtle Beach WinUSB Driver:
- Disconnect your Stream Mic from the PC’s USB port.
- Go to Start > Control Panel > Programs and Features.
- Find Turtle Beach WinUSB in the list of programs, click on it, and Uninstall.
- Download and install the new WinUSB Driver:
If the Stream Mic still cannot be detected by your PC, please contact our Support Team.