Elite Pro 2 + SuperAmp for PS4 - FAQ

Is the Elite Pro 2 + Elite SuperAmp for PlayStation 4 wired/wireless? 

The Elite Pro 2 + Elite SuperAmp for PS4 connects wired to the PS4 Console via USB. You can then connect to your phone wireless through Bluetooth to listen to music and make phone-calls while gaming. 

Is the mic removable? 

Yes, the microphone is removable. 

Are there controls on the cable? 

The Elite Pro 2 cable includes a Mic Mute switch.  Volume and all other features are either controlled on the Elite SuperAmp 2 or the Audio Hub for iOS/Android 

How long is the cable?

The Elite Pro 2 headset's cable is about 6.5 feet in length, and connects to the included Elite SuperAmp via 3.5mm 4-pole connector. The Elite SuperAmp itself then uses a USB Cable, and Optical Cable (if supported by your particular PS4 console model), to connect to the PS4 console, both of which are roughly 10 feet in length.

Is the Elite Pro 2 + Elite SuperAmp for PlayStation 4 surround sound? 

Yes, the Elite Pro 2 + Elite SuperAmp for PS4 utilizes DTS Headphone:X 7.1 Surround Sound.  

Can I use the Elite Pro 2 + SuperAmp with Bluetooth?

Yes, the Elite SuperAmp has built-in Bluetooth. Simply pair the SuperAmp to your desired Bluetooth-compatible device, plug the headset into the SuperAmp, and you can listen to music and take calls while you're gaming. You can also control and configure your Audio using the Turtle Beach Audio Hub mobile app.

How are the black and white Elite Pro 2 + SuperAmps different? 

The Black Elite Pro 2 + SuperAmp is designed for PlayStation 4.  The White Elite Pro 2 + SuperAmp is designed for Xbox One. The Headset themselves are functionally the same but the Elite SuperAmps were specifically designed for their respective consoles, and as such use different methods for USB Connections and Audio Processing.  As a result it is important that you buy the correct one for your console, as the Elite SuperAmps themselves are not compatible for the alternate console. 

Elite Pro 2 + SuperAmp for PS4

Elite Pro 2 + SuperAmp for Xbox One 

Does the Elite Pro 2 + Elite SuperAmp for PlayStation 4 work with the Xbox One? 

The Elite Pro 2 + Elite SuperAmp for PS4 is designed specifically for the PS4. However, the Elite Pro 2 Headset (without the Elite SuperAmp) uses a standard 3.5mm headset connector. This means that just the headset can be connected to many devices like phones, tablets or Xbox One Controllers. When used this way you will not be able to take advantage of all the features of the Elite SuperAmp. 

Is the Elite Pro 2 + SuperAmp for PlayStation 4 compatible with PC/Mac? 

Yes, the Elite SuperAmp has two different modes.  One is meant for use on PlayStation 4 and the other for use with PC/Mac.  The PlayStation 4 mode utilizes the Optical Path for Game Audio and the USB Path for Chat/Mic Audio.  The PC/Mac mode utilizes the USB path to create separate Game & Chat/Mic channels.