Elite Pro 2 + SuperAmp for Xbox One - Turtle Beach Audio Hub Features & Controls

The Elite Pro 2 + SuperAmp for Xbox One offers features that can be customized with the Turtle Beach Audio Hub for both Android and iOS.

Please note that this article applies only to the mobile version of the Turtle Beach Audio Hub; these customizations cannot be made through the desktop version of the Turtle Beach Audio Hub. The desktop version of the Turtle Beach Audio Hub would be for firmware updates only.

You can download the Turtle Beach Audio Hub app here.

Once the Turtle Beach Audio Hub is downloaded on your smartphone/mobile device, and the SuperAmp is paired via Bluetooth to that device, you'll be able to use all of the features of the Turtle Beach Audio Hub, including customizing the audio, the headset controls, and even creating presets to use with your Elite Pro 2 headset!

Please note: While the screenshots in this article are of the Android version of the Audio Hub app, the screens shown for the iOS version of the App will appear either the same or similar.


HOME SCREEN

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  1. Game/Chat Mix
    • This will control the balance between the amount of Game audio you hear, and the amount of Chat audio you hear. If this is set closer to the word Chat, you'll hear more Chat audio than Game audio; if this is set closer to the word Game, you'll hear more Game audio than Chat audio. If this set all the way to one side or the other, you will hear only the Game audio, or only the Chat audio. For an equal balance of Game and Chat audio, set this in the middle.
  2. Mic Monitor
    • The Mic Monitor feature allows you to hear yourself through the headset when you speak into the mic. This setting allows you to adjust the volume of your own voice in the headset when you speak into the mic. If this is set all the way to the left, you will not hear your own voice. If this is set all the way to the right, you will hear your own voice loudly.
  3. Superhuman Hearing
    • This toggle allows you to engage Superhuman Hearing, which allows you to hear far-off noises like enemy footsteps or weapons reloads in crucial moments -- and then disengage Superhuman Hearing when you no longer need it.
  4. Chat Boost
    • When engaged, Chat Boost automatically raises the chat audio when the Game audio is raised/gets louder.
  5. Game Preset
    • This adjusts the game audio you hear through the headset. The headset comes with the following four Presets: Signature Sound; Bass Boost; Bass + Treble Boost; Vocal Boost.
      • You can also create custom Game Presets to use. See Presets Customization below, or click here for more information.

VOICE PROMPT/TONE SCREEN

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  1. Voice Prompt Level
    • This setting controls how loud the voice prompts that you hear in your headset play.  These prompts play when powering the Bluetooth on, and when pairing the Bluetooth. If you turn this all the way down, you will not hear the Voice Prompts at all. (You will also get a message telling you that you have muted the Voice Prompts and will not be able to hear them.)
  2. Tones Level
    • This setting controls how loud the tones that you hear in your headset play.  These tones play when engaging and disengaging certain features. If you turn this all the way down, you will not hear the Tones at all. (You will also get a message telling you that you have muted the Tones and will not be able to hear them.)
  3. Do Not Disturb (Android Only)
    • If your phone supports this feature this will turn on/off its Do Not Disturb function.  This will prevent your phone from ringing/vibrating when receiving calls/texts when you’re trying to take a game seriously.
  4. Mic Noise Gate
    • This makes it easier to ensure your voice is coming through the mic, instead of background noise.

LED/STREAM SCREEN
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  1. LED Mode
    • This control allows you to cycle the SuperAmp's LEDs through the three available modes: Normal (LEDs are lit solid); Stealth (LEDs are off); Audio Meter (the volume LED will vary depending on the amount and volume of the incoming audio).
  2. LED Color
    • When the mic is disconnected/muted, this LED will be Red. When the mic is connected and unmuted, you can change the color of the SuperAmp's center LED. You can also create custom colors.
      • See Presets Configuration below for more information on custom LED colors.
  3. LED Brightness
    • Set this all the way to the right, and the SuperAmp LEDs will light up brightly. Set this all the way to the left, and the SuperAmp LEDs will be very dim/off.
  4. Stream Preset
    • Use the Stream Presets to adjust your outgoing audio when you stream. The headset comes with the following four Presets: Signature Sound; Bass Boost; Bass + Treble Boost; Vocal Boost.
      • You can also create custom Stream Presets to use. See Presets Customization below, or click here for more information.
  5. Stream Out Game Level
    • Adjust how much of your stream audio is Game audio.
  6. Stream Out Mic Level
    • Adjust the volume of your mic in your stream audio.

INFORMATION SCREEN

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The information screen will have some important information about your headset. This will include the version number for both the mobile app, as well as for the SuperAmp's firmware.

The Configuration toggle allows you to easily switch between PC Mode and Xbox Mode. 

The FAQ option leads to our support site (which you are reading right now!)

SIDEBAR BUTTON AND MENU

At the top left of the screen, you'll see a button, which opens the sidebar menu.

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This menu will include the following options: First Person Shooter; Streamer; Indie; Battle Royale; Racing

Each option will bring up a front screen with controls specifically chosen for these experiences. You'll also see a message that this screen will keep your phone display open. This is for easy access to those controls.

To get back to the main Audio Hub pages, simply press that Sidebar button, and then select "Home". If your phone has a "Back" button, you can also press that button to go back to the main pages of the Audio Hub.

First Person Shooter

  1. Superhuman Hearing Toggle
  2. Game/Chat Mix
  3. Mic Monitor
  4. Chat Boost
  5. Game Preset

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Streamer

  1. Game/Chat Mix
  2. Mic Monitor
  3. Stream Out Mic Level
  4. Stream Out Game Level
  5. Stream Preset

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Indie

  1. Game/Chat Mix
  2. Mic Monitor
  3. Game Preset

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Battle Royale

  1. Superhuman Hearing Toggle
  2. Game/Chat Mix
  3. Mic Monitor
  4. Chat Boost
  5. Game Preset

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Racing

  1. Game/Chat Mix
  2. Mic Monitor
  3. Chat Boost

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PRESET CUSTOMIZATION

The Elite Pro 2 + SuperAmp comes with 4 presets for both Game and Stream: Superhuman Hearing; Bass Boost; Bass and Treble Boost; Vocal Boost

You can use one of these presets, or you can create your own new custom Preset to further enhance your audio experience. Customize your gaming experience even further by creating a custom LED color for your SuperAmp!

The process to create a new custom Preset or custom LED color is as follows:

In the screen that includes the kind of Preset you want to create, click on the Preset that is currently set. Then, adjust the levels to your liking, give your new Preset a name, and save that Preset.

You can then use your new custom Preset by selecting it in the list of available Presets.

Below, you can find a deeper look at creating new custom Presets and LED Colors.

Game Preset

In the screen below, the current Game Preset is "Signature Sound". To change the preset, or to create a new custom preset, tap "Signature Sound".

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Doing so will take you to the following page:

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You will see a list of available presets. Below the Game Preset banner, there is a "Custom Preset" banner, with a "Create" button. Tap that "Create" button to bring up the Custom Game Preset screen.

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The Custom Game Preset will have three sliders: Treble, Mid, and Bass. Adjust these three sliders to adjust the levels of the Treble, Mid, and Bass audio. Setting a slider all the right will turn that particular setting all the way up, while setting a slider all the way to the left will turn that particular setting all the way down. When you have adjusted the levels to your liking, click "Save".

Then, name your custom Preset, and click "Store".

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Your new custom Preset will appear in the list of available presets.

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If you need to delete a custom Game Preset, swipe the Preset to the left of the screen. A delete button will appear. Simply tap the delete button (Android), or swipe the delete button to the left (iOS), and the Preset will be deleted.

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Stream Preset

In the screen below, the current Stream Preset is "Signature Sound". To change the preset, or to create a new custom preset, tap "Signature Sound".

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Doing so will take you to the following page:

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You will see a list of available presets. Below the Stream Preset banner, there is a "Custom Preset" banner, with a "Create" button. Tap that "Create" button to bring up the Custom Stream Preset screen.

The Custom Stream Preset will have three sliders: Treble, Mid, and Bass. Adjust these three sliders to adjust the levels of the Treble, Mid, and Bass audio. Setting a slider all the right will turn that particular setting all the way up, while setting a slider all the way to the left will turn that particular setting all the way down. When you have adjusted the levels to your liking, tap "Save".

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Then, name your custom Preset, and tap "Store".

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Your new custom Preset will appear in the list of available presets.

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If you need to delete a custom  Stream Preset, swipe the Preset to the left of the screen. A delete button will appear. Simply tap the delete button (Android), or swipe the delete button to the left (iOS), and the Preset will be deleted.

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Create Custom LED Colors

You can also manage the color of -- and create new colors for -- the SuperAmp's central LED. 

Please keep in mind that if the mic is disconnected, or is muted, the SuperAmp LED will be red, even if a different color is selected as the current color.

In the screen below, the color is set to "Green". To change the LED color, or to create a new color, tap "Green".

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Doing so will take you to the following page:

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You will see a list of available colors. Below the LED Color Preset banner, there is a "Custom Preset" banner, with a "Create" button. Tap that "Create" button to bring up the Custom LED Color Preset screen.

You'll then see three sliders, one each for Red, Green, and Blue.

Adjust each slider to change the color of the LED itself. Setting a slider all the right will turn that particular setting all the way up, while setting a slider all the way to the left will turn that particular setting all the way down. When you have adjusted the color to your liking, tap the "Save" button.

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Then, name and Store your new custom LED color.

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It will appear in the list of available LED colors.

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If you need to delete a custom LED color Preset, swipe the Preset to the left of the screen. A delete button will appear. Simply tap the delete button (Android), or swipe the delete button to the left (iOS), and the Preset will be deleted.

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