The Battle Buds In-Ear Gaming Headphones come with both a removable mic boom and an inline mic. Use the removable mic boom when gaming, and the inline mic for calls on your mobile device.
When the removable mic boom is connected, the mic boom will be activated. You'll be able to use the mic boom for chat.
When the removable mic boom is disconnected, the headset's inline mic will activate. You can use this inline mic for calls.
The mic boom and mic jack need to be aligned properly in order for the mic to be plugged in completely. Align the Turtle Beach logo on the plug with the palm tree logo on the left earbud and gently push in to ensure the mic is fully inserted.
If you are having issues being heard, unplug the mic completely from the jack, and then re-align and plug the mic in again. If those issues persist, unplug the mic boom and test the headset's inline mic.