Here are some of the most frequently asked questions regarding the Stealth 300 for Xbox One model headset.
1. What devices can I use my Stealth 300 for Xbox One with?
The Stealth 300 for Xbox One is a wired headset that can be used with:
- Xbox One controllers
- Xbox Series X|S controllers
- PlayStation 4 controllers
- PlayStation 5 controllers
- Nintendo Switch consoles
- Laptops and PCs equipped with a 3.5 mm combo jack (one jack for Audio and Microphone purposes).
- Smartphones and Tablets equipped with a 3.5 mm jack.
If you have a laptop or PC that has separate jacks for Audio and Microphone purposes, you would need an additional cable known as a PC splitter cable.
1. Does the Stealth 300 for Xbox One require charging? Can the headset be used while charging? Can I charge my headset with my cell phone’s USB wall adapter?
- Yes, this a powered headset with a rechargeable battery. When its battery has been depleted, the headset would need to be recharged prior to its next use.
- Yes! You can use the headset’s USB charging cable to charge the headset while it is in use.
- While we usually suggest charging the headset via a USB port on your console, a USB wall adapter can be used to charge the headset.
For more information regarding charging this headset, please click here.
1. Is the Stealth 300 for Xbox One a surround sound headset?
The Stealth 300 for Xbox One is a stereo headset. There are features available on certain that can provide this headset with surround sound.
- When used with an Xbox console or on a PC, it is compatible with Windows Sonic for Headphones and Dolby Atmos.
- When used with on a PS5, it is compatible with Sony’s 3D Audio feature.
2. Does the Stealth 300 for Xbox One require any firmware updates? It is not being recognized by the Audio Hub!
There is no need to worry about updating your headset. The Stealth 300 for Xbox One is a wired headset and does not have any sort of updateable firmware. Due to that, it will not be recognized by any version (mobile or desktop) of the Audio Hub.
3. I can hear my own voice when I speak, or I can hear some background noises being played in my headset. Is that normal?
You may be referring to the headset’s Microphone Monitoring feature, which allows you to hear your voice when you speak.
It's possible that the headset's Mic Monitor control is turned up too high and is playing back noises from the room you're in. This can result in you hearing echoes, hiss and/or static in your headset while you're using it.
You can adjust the intensity of the Mic Monitoring feature on the Stealth 300 for Xbox One via the lower rotating dial on the headset itself.
If you continue to have the same inconvenience after adjusting your headset's Microphone Monitoring volume level; please reach out to our support team for further assistance.
4. My headset’s lower dial is for Mic Monitoring, but why is it not lowering my outbound microphone volume level?
The Microphone Monitoring feature allows you to hear your own voice in the headset when you speak, in order to help you avoid inadvertently shouting at other players. The headset itself is not equipped with any sort of volume control for the outbound volume level of its microphone -- therefore, the Mic Monitor volume control will adjust only how loud you hear your own voice through the headset when you speak into the mic, not how loud other people will hear your voice when you speak.
5. My Stealth 300 for Xbox One is plugged in and is not showing up as a separate device within my PC’s sound control panel. Am I doing something wrong?
The Stealth 300 for Xbox One is an analog headset and will not be recognized as a separate device by your PC. Your PC will only recognize the jack/port that your headset is connected to. Your PC may refer to those jacks/ports as a “High Definition Audio Device” or “Realtek Audio Device” depending on your PC’s audio drivers.
If you need assistance in getting your headset set up properly on your PC, please reach out to our support team for further assistance.
1. I can only hear audio out of one side of the headset. How can I clear that up?
First, ensure that your headset is fully charged and that the microphone is rotated to the unmute position.
Also, if possible, try testing the headset away from the device you’re using it with. If you are using it with your console’s controller, try using the headset with a device like a smartphone or tablet. If you do not have access to a smartphone, you can perform this test with a different device, as detailed here.
If the headset continues to have the same inconvenience when tested with another device, please reach out to our support team for further assistance.
2. The audio in my headset is distorted (pops, clicks, crackles, static, etc.). Is there anything I can do about that?
Please test your headset with a smartphone or mobile tablet, as suggested in the question above. If you do not have access to a smartphone, you can perform this test with a different device, as detailed here.
If the distortion continues when tested with another device, please reach out to our support team for further assistance.
3. No one can hear me when I try to chat. What should I do?
Testing your headset with another device, like a smartphone, would be the best course of action here. If you do not have access to a smartphone, you can perform this test with a different device, as detailed here.
If you’re experiencing this inconvenience in Fortnite specifically, please double check your Fortnite settings -- we have a guide to do so available here. (Please note that while that article does mention Xbox, the settings within the game would be the same regardless of which console/platform the game is being played on.)
NOTE 1: These suggestions would be applicable to all versions of Fortnite (Xbox/PlayStation/Nintendo Switch/PC)
If you’re experiencing this inconvenience specifically in Call of Duty: Modern Warfare or Call of Duty: Warzone, please check your in-game settings and ensure they match up with what we have suggested in the applicable article below:
NOTE 2: For Call of Duty: Modern Warfare or Call of Duty: Warzone, the “Open Mic Recording Threshold” setting should be set as low as possible. Setting that too high can cause your voice to cut out completely.
If you need further assistance, please reach out to our support team for further assistance.