PX5, XP500, Delta - Limited PC Compatibility

The PX51XP510PX4XP400PX5XP500TangoX-Ray, Delta, and Phantom headsets were designed for use with PS3 and Xbox 360 game consoles. It is only possible to use these headsets on a PC or Mac if you have the specific PC hardware that is required. We recommend using one of our many PC compatible models instead, such as the PX3 or Stealth 450.

The following info is offered on an un-supported *AS IS* basis.


This article contains instructions for a Surround Sound setup.

To use these headsets on a PC or Mac for Surround Sound and Chat, you will need to have the following installed on your PC:

  • a Dolby Digital Live (DDL) sound card with a digital optical S/PDIF output
  • a Bluetooth interface or adapter

Part 1: Game Audio

1.  Connect the transmitter's USB cable to your PC for power.

2.  Connect the included digital optical cable to the transmitter's Digital In jack and the computer's digital optical output.

3.  Set your computer's Digital Optical Output as the Default Playback (output) Device:

-  Windows: Start > Control Panel > Hardware and Sound > Sound > Playback tab. Right-click Digital/Optical Output (or similar) and choose "Set as Default Device".
 Mac: Apple Menu > System Preferences > Sound > Output tab. Select digital/optical output (or similar) from the list.

4.  Power on the headset, and make sure the headset and transmitter are properly paired to one another. For pairing instructions, click here.

5.  Play a track on your PC. You should hear audio in the headset.

NOTE: Your PC must have a sound card with Dolby Digital Live installed in order to hear Dolby Digital surround sound through the headset. If your PC does not have that, you will only hear enhanced stereo audio.

XP510_Laptop.jpg


Part 2: Wireless Chat via Bluetooth

Your computer will need a properly installed Bluetooth interface, typically in the form of a USB Bluetooth adapter. You will need an adapter that is Bluetooth 2.1 compliant and has EDR (Enhanced Data Rate). Bluetooth adapters included with keyboards or mice do not send bluetooth audio.

1.  Pair the headset's Bluetooth to the computer's Bluetooth interface.

  • Power off the headset's Bluetooth by holding the Bluetooth button until the Bluetooth LED is off.
  • Press and hold the Bluetooth button until the Bluetooth LED blinks blue and red alternately.
  • Consult the user manual for the Bluetooth interface on your computer to activate Bluetooth mode and search for Bluetooth devices.
  • When your computer is finished scanning, select "Turtle Beach Bluetooth Chat". (Your headset might appear as simply the model name, e.g. "Turtle Beach XP510".)

NOTE: Depending on your Bluetooth interface, you may need to configure additional settings. Please follow the instructions provided by the manufacturer of your Bluetooth interface that explain how to pair/set up a mic or headset.

2.  Set your Bluetooth interface as the default recording/input device.

Windows:

  1. Click Start > Control Panel > Hardware and Sound > Sound > Recording tab.
  2. On the Recording tab, right-click your Bluetooth device, and choose "Set as Default Device".
  3. Right-click the Bluetooth device again, and choose "Set as Default Communication Device".

Mac:

  1. Click Apple Menu > System Preferences > Sound > Input tab.
  2. On the Input tab, select your Bluetooth device.

3.  Configure your chat program.

If you use an online chat program such as Ventrilo, also set your chat program to use your PC's Bluetooth interface for both input (mic) and output (chat audio).


In short, using these headsets on a PC or Mac will require specific, special equipment; thus, we do not consider them to be compatible with PCs or Macs.

ADDITIONAL NOTES:

1)  Please make sure you have installed the proper drivers for your PC's Bluetooth interface and onboard sound card. If you have allowed Windows automatically find drivers for your hardware, it is possible the bluetooth interface or digital output on your PC will not work properly. Contact the manufacturer of your PC or bluetooth/sound hardware for up-to-date-drivers.

2) These headsets, being Bluetooth "dumb" devices, do not require any specific device driver. No special configurations are necessary.

3)  Most PC games do not have a Dolby Digital soundtrack to send to the transmitter's DIGITAL IN for surround sound playback.  To hear surround sound in games, you will need a sound card capable of Dolby Digital Live (DDL) processing to convert PCM to Dolby Digital for the transmitter to process.

4)  Only one Bluetooth device can be active on the headset at a time. For example, if you are making a call with the headset while chatting online, the chat will be deactivated until the call is over.

5) The headset's bluetooth interface can be tested by pairing the headset to a smartphone via bluetooth and making a call. If the headset pairs correctly, then the headset is working properly and the issue is with the PC Bluetooth Interface/Adapter. Make sure that the bluetooth drivers are up to date, and contact the manufacturer of the Bluetooth adapter for further troubleshooting.

6) These headsets are not USB headsets. The headset USB connection is used for programming presets using the Advanced Sound Editor software and/or recharging the internal battery, depending on the particular model. The transmitter USB cable is only for power. No audio playback data travels through the USB connection.


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