Elite Pro 2 + SuperAmp for PS4 - PC Setup

To set up your Elite Pro 2 + SuperAmp for PS4 for use with a PC, please do the following.


First, plug the mic into the headset. To do so, make sure the keyed parts of the mic boom and mic jack line up, and then gently plug the mic in until you hear a click.

Then, plug the headset into the SuperAmp with the included cable. Make sure the end of the cable with the "Connect This End to Headset" is the side that is plugged into the headset; the other side will need to be plugged into the port on the SuperAmp with the headset icon next to it.

Make sure to fully insert the cable into the jack on the headset. It is a snug fit, and you should feel the plug slide into place twice. The cable is not fully inserted/plugged in until the plug slides into place the second time. An easy way to check if your headset cable is plugged in all the way is to make sure that the headset and mic icons (located on the headset and mic boom, respectively) are lined up with each other.

Then, plug the Mini-USB end of the included USB Cable into the SuperAmp, and plug the USB end of the same cable into a USB Port on your PC, as shown below.

PC_Setup.PNG

Then, set the SuperAmp to PC Mode in mobile version of the Turtle Beach Audio Hub (available here for Android and iOS).

Right-click the Speaker Icon in your Toolbar. If you have Windows 10, select "Open Sound Settings"; otherwise, select "Playback Devices".

Set "Speakers (Elite SuperAmp PC Game)" as the Output device, as shown below.

Output.png

Input.png

Set "Microphone (Elite SuperAmp PC Chat)" as the Input device, as shown below.

Settings_4_10_2019_11_09_22_AM.png

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Then, scroll down; under "Related Settings", select "Sound Control Panel". 

Settings_4_10_2019_11_09_31_AM.png

Go to the Playback tab: The Elite SuperAmp PC Game option should already be set as the Default Device. select "Elite SuperAmp PC Chat", and at the bottom of the window, click the arrow next to "Set Default." Then, set that as the Default Communications Device. Click "Apply", and then click "OK".

Playback.png

Then, switch to the Recording tab. Double-check that the Elite SuperAmp PC Chat option is set to Default Device.

Sound_4_10_2019_12_08_31_PM.png


SURROUND SOUND CONFIGURATION

In that Sound Control Panel window, click the "Configure" button on the bottom-left of the window.

Playback.png

In the "Choose Your Configuration" screen, select 7.1 Surround, and then click "Next".

7.1.png

The next screen will say "Customize Your Configuration". Make sure all of the boxes are checked; then click "Next".

Customize_Config.png

In the "Select Full-Range Speakers", make sure both boxes are checked, and click "Next".

Full-Range_Speakers.png

The Configuration is complete; click "Finish" and the settings will be applied.

Config_Complete.png

You are now ready to use your Elite Pro 2 + SuperAmp for PS4 headset with a PC!

**PLEASE NOTE: In some cases you may see the following error message. If you weren't able to use the above instructions, and you get this error message, please check the following.**

Error.png

In the Sound Control Panel window, select the headset, and then select "Properties" (bottom right), and go to the "Spatial Sounds" tab.

Playback.png

Make sure that Windows Sonic for Headphones is selected, and that the "Turn on 7.1 Virtual Surround Sound" box is checked. Click Apply, and then click OK.

Windows_Sonic___7.1.png

Once this is set, try the instructions included above.

Then, follow the steps above to configure the surround sound.