Stealth 700 Gen 2 Xbox - Headset Not Responding (Hard Reset Process)

If your headset will not respond to button presses and is displaying a solid Red LED, please follow the below steps to reset your headset.

To hard-reset your Stealth 700 Gen 2 Xbox headset, please do the following:

  1. Hold down the Bluetooth and Mode buttons for 20 seconds. These buttons are highlighted in the image below.


    • This is a very long press -- make sure that you do not release the buttons too early. Holding the buttons down for too long is better than for too short. This will hard-reset the headset, which may clear up what you are experiencing.
      • **If the LED remains red, please try this process again. This "long press" should force the headset to power off regardless of the state it is in.**
  1. After the headset powers off completely, power the headset back on.
  2. Re-pair the headset.

To re-pair the headset, please do the following:

  1. Power on both the headset and the console. The LEDs should light up.
  2. Press the Enroll button on the Xbox console until it blinks rapidly. Then, press and hold the Connect button on the headset, until the LED on the headset begins to flash rapidly as well.
  3. Within a couple of seconds, the headset and console LEDs will turn solid, indicating that the headset and console have been paired.

**Please Note: In case this issue was caused by a conflict with the USB Port you were using, please try charging your headset with a USB Power Adapter instead.  These adapters are often included with new phones and will work fine to charge your headset.**